Specialty Registered Nurse Navigator

Cardinal Health•Fresno, CA

13d•Onsite

About The Position

The Breast Nurse Navigator coordinates patient care from primary care and imaging services through the multispecialty cancer care team. This role supports timely communication, helps streamline diagnostic and treatment workflows, and serves as a consistent point of contact for patients, referring physicians, radiologists, surgeons, and the multidisciplinary care team.

Requirements

Graduated from an accredited school of nursing with a diploma, Associate or Bachelor’s degree in Nursing.
Current California Registered Nurse License
CPR certification required.
Strong customer service background, preferably in healthcare environment
Excellent verbal communication skills
Ability to manage and prioritize multiple tasks
Proficiency in computer processing functions and other standard office equipment
Ability to calmly and professionally resolve customer issues with diplomacy and tact.
Ability to work independently with minimal supervision and flexibility with changing environments.
Strong organizational skills.
Applies basic concepts, principles and technical capabilities to perform routine tasks
Works on projects of limited scope and complexity
Follows established procedures to resolve readily identifiable technical problems
Works under direct supervision and receives detailed instructions
Develops competence by performing structured work assignments

Responsibilities

Collaborating with radiologists during biopsy procedures, including obtaining consent, providing post-procedure care, labeling specimens, and completing follow-up phone calls with patients and referring physicians.
Obtaining pathology results and communicating findings to referring physicians and patients, as appropriate.
Serving as a liaison between primary care physicians and the cancer care team, including helping arrange timely appointments with the multidisciplinary care team.
Coordinating consultations with the multidisciplinary care team and serving as a single point of contact for breast cancer patients throughout the care continuum.
Helping expedite workups for newly diagnosed breast cancer patients, including coordinating metastatic evaluations when needed.
Conducting post-operative phone calls to assess recovery, answer questions, and identify concerns that may require follow-up.
Triaging phone calls in the breast surgery clinic and directing patient needs to the appropriate team member.
Reviewing results with patients and scheduling follow-up appointments under physician direction.
Following patients receiving neoadjuvant therapy, assisting with follow-up appointments, and helping address barriers to treatment.