Specialty Prior Authorization Coordinator

WellDyneLakeland, FL
Onsite

About The Position

The Prior Authorization Coordinator is responsible for obtaining and renewing authorizations for medical and/or pharmacy payors. Additional responsibilities include preparing paperwork and documentation required for billing and collections and working with other departments as necessary to facilitate accurate and timely payment of claims.

Requirements

  • High School Diploma or equivalent
  • Previous Prior Authorization and Claims experience is preferred
  • Demonstrates a high degree of personal responsibility regarding accuracy and quality of work.
  • Demonstrates ability to work effectively and maintain expected productivity.
  • Ensures accuracy of information being provided to Management for review.
  • Schedules own time based on priorities.
  • Demonstrates Excellent customer service and Professionalism
  • Ability to multi-task
  • Ability to communicate effectively, patiently and courteously.
  • Ability to work in a high pace, stress environment.
  • Should be independent and self-motivated.
  • Maintains a good attendance record.

Nice To Haves

  • Meet state requirements of national certification (CPhT) or other board approved training program, if required by state.

Responsibilities

  • Initiates Prior Authorizations, Pre-Certifications, Pre-Determinations and Advanced Benefit Determination requests for new and existing patients.
  • Performs pharmacy test claims and follow-up regarding results.
  • Work on patient's behalf to identify and assess reimbursement coverage options for those with insurance and to coordinate and/or investigate financial options for those without insurance.
  • Work with physician offices to facilitate the process of obtaining prior authorization from third party payers in order to maximize patients' access to treatment.
  • Help support the appeal process to overturn insurance denials and/or benefit exclusions when needed.
  • Works with Intake, Billing and Collection teams to resolve claims issues.
  • Maintains confidentiality of all PHI in compliance with state and federal law.
  • Other duties may be assigned.
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