Specialty Pharmacy Technician

HealthPoint Careers • Renton, WA

3d • Onsite

About The Position

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care. The Specialty Pharmacy Technician obtains referrals and clinical progress notes, completes prior authorizations, ensures proper documentation in all relevant platforms, communicates with medical staff and patients, and dispenses specialty medication prescriptions in accordance with all applicable practice standards under the direct supervision of a Specialty Clinical Pharmacist. The posted compensation reflects the full pay range for the position. Individual offers are based on job requirements, candidate qualifications, including relevant skills and experience, applicable education, and internal equity.

Requirements

• Pharmacy Technician Certification from accredited pharmacy technician program.
• Three (3) to five (5) years related experience preferred; or equivalent combination of education and experience.
• Must submit pre-employment drug testing resulting in negative outcome.
• Ability to read and comprehend instructions, short correspondence and memos.
• Must be a great listener, capable of empathy and patience.
• Confidence, friendliness, and outgoing personality is an asset.
• Must be able to effectively communicate with patients as well as various levels of internal and external colleagues.
• Must be able to document thoroughly.
• Bi-lingual is preferred.
• Work assignments are routine and regularly recurring and require attention and concentration. planning discretion and consideration are necessary to adequately carry out work activities.
• Able to perform multiple tasks at a high level during busy and stressful periods of the day.
• Possess intermediate to advanced operating knowledge of computers.
• Three to five years of experience with computerized pharmacy software preferred.
• Knowledge and experience in processing prescriptions including problem-solving third-party issues is required.
• Ability to learn and operate EMR and care planning platform is required.
• Working knowledge of Microsoft Access© and Excel© preferred.
• Maintain current WA state Pharmacy Technician license in good standing.

Nice To Haves

• Bi-lingual is preferred.
• Working knowledge of Microsoft Access© and Excel© preferred.

Responsibilities

• Comply with all federal, state and agency regulatory standards as related to specialty pharmacy practice.
• Dispense medicine prescribed to patients according to the instruction/supervision of the specialty Pharmacist. This entails data entry, including insurance input and billing, counting, labeling, and packaging.
• Process third party insurance claims online and complete prior authorizations as necessary.
• Research all available sources and apply available patient assistance programs to ensure patient access to specialty medications
• Answer/triage phone calls from patients and medical staff.
• Answer nonclinical questions for patients or providers, or refer them to the Specialty Clinical Pharmacist
• Arrange all medication shipments and deliveries, including packaging and facilitating deliveries through external vendors and internal couriers, to be executed on time, and in accordance with all internal shipping standards ensuring all temperature sensitive shipped specialty medications meet necessary stability standards.
• Participate in internal cold chain and other testing procedures, including validation of new shipping supplies
• Perform all necessary calls to patients as part of the refill process; document information in relevant platforms like dispensing software, care planning platform and EMR as necessary.
• Return prescriptions to stock as needed per Pharmacy procedure.
• Obtain referrals and patient consult notes from multiple medical organizations and upload information on to relevant data platforms
• Document relevant patient and outside/internal provider encounters in internal systems like EMR, dispensing software and care planning platform
• Assist with gathering data and compiling reports as directed.
• Order, receive and stock medications and supplies from wholesaler’s and/or distributors; manage medication inventory on daily basis including but not limited to all functions related to expired and outdated products for reverse distribution, inventory management system-Datarithm, DSCSA compliance monitoring system Advasur 360, ensure that all on hand quantities of medication within dispensing software are accurate.
• Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
• Demonstrate respectful, professional and appropriate behavior that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.
• Perform other duties as assigned by supervisor.
• Attend staff meetings, in-service meetings and any other meetings or trainings as required.
• Provide training to other technicians for coverage or onboarding new specialty technician staff

Benefits

• Comprehensive health coverage – Medical, dental, and vision insurance for employees and eligible dependents, plus HSA and FSA options.
• Employer-paid life insurance, AD&D, disability coverage, and a 401(k)-retirement plan with employer match.
• Generous Paid Time Off (PTO), Extended Illness Time Away, eight (8) paid holidays, three (3) floating holidays, Compassion Time Away, and Opportunity Time Off for extended personal time away to rest and recharge.
• Employee Assistance Program (EAP), employee wellness program, and access to voluntary benefits including supplemental life, critical illness, accident, identity theft, and pet insurance.
• Professional development, ongoing learning, and opportunities for career growth within a mission-driven organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed