Specialty Pharmacy Technician Certified - Bartlett Specialty (6768)

REGIONAL ONE HEALTH•Memphis, TN

37d•Onsite

About The Position

Regional One Health is seeking a Certified Specialty Pharmacy Technician for Bartlett Specialty Pharmacy in Memphis, Tennessee. The position may also be assigned to Midtown infusion. The technician assists registered pharmacists with activities and processes needed to dispense specialty medications, following Regional One Health standards and established policies and procedures. Work includes preparing and processing prescriptions; maintaining patient records and documentation; communicating with patients, payors, healthcare providers, and hospital staff; managing inventory; conducting benefit investigations and prior authorizations; supporting patient assistance; delivering and distributing prescriptions; and maintaining pharmaceutical and controlled-substance records. Under the supervision of a licensed pharmacist, the technician performs technical pharmacy services such as preparing unit-dose medications and carts, compounding non-sterile products, preparing and labeling IV products and sterile medications using aseptic technique and a laminar flow hood, packaging and labeling dosage forms, documenting medication orders, delivering orders to patient-care units, and entering charges and prescription information into computerized systems. The technician reads and fills medication orders, selects and counts medications, places them in the appropriate patient medication location, and presents filled orders to the pharmacist for review. The role also includes receiving, transporting, storing, ordering, and rotating pharmacy stock; monitoring inventory and drug usage; replenishing medication carts and nursing units; checking for outdated, deteriorated, or improperly stored medications; maintaining clean and safe work areas and equipment; and reporting equipment malfunctions. The technician maintains patient and organizational confidentiality, follows HIPAA and other compliance, quality, safety, environmental, and infection-control requirements, and communicates courteously in support of patient and customer satisfaction. Additional duties include completing required training, participating in performance-improvement activities, assisting with student orientation and supervision, supporting pharmacy and ancillary personnel, and providing coverage for relief and absences. The pharmacy's hours are 8 a.m. to 6 p.m. The role may require Saturdays, holidays, nights, and weekends to provide continuous pharmacy coverage.

Requirements

Successful completion of a Pharmacy Technician program or equivalent education.
Current documentation as a Certified Pharmacy Technician, such as PTCB or NHA certification.
A current Tennessee Pharmacy Technician license, required upon hire.
Patient-care experience obtained through completion of a Pharmacy Technician program, or at least one year of previous experience as a Pharmacy Technician.

Responsibilities

Assist registered pharmacists with the processes and support activities required to dispense specialty medications.
Prepare and process prescriptions, maintain patient records, and document medication orders and related pharmacy activity.
Prepare unit-dose medications and fill unit-dose carts.
Calculate, weigh, and compound ingredients for non-sterile pharmaceutical products.
Prepare, label, and document IV products; use aseptic technique and a laminar flow hood to prepare syringes, IV admixtures, and sterile products.
Package and label dosage forms using appropriate pharmacy packaging, counting, and labeling equipment.
Read medication orders, select and count prescribed medications, place them in the appropriate patient medication drawer or bin, and present completed orders to the pharmacist for review.
Enter medication orders and charges into computerized systems, retrieve information, and update patient profiles as directed.
Deliver medication orders to patient-care units and transport pharmacy-related items between pharmacy areas, hospital pharmacies, and nursing units as assigned.
Maintain required prescription, medication, department, pharmaceutical, and controlled-substance records.
Assist with inventory control, including ordering, stock rotation, returning outdated medications, and maintaining perpetual inventories.
Replenish medication carts and restock nursing units and ancillary departments; check medications for expiration, deterioration, contamination, overstock, and proper storage.
Review drug usage records for unusual or high usage and order and store supplies appropriately.
Maintain a safe, orderly, clean work area and pharmacy equipment; use supplies cost-effectively and report equipment malfunctions.
Answer calls, accept requests, and serve as an intermediary between patient-care units and the pharmacy.
Communicate courteously and collaborate with patients, payors, healthcare providers, and medical and hospital staff to coordinate activities and promote patient/customer satisfaction.
Maintain confidentiality and comply with HIPAA, organizational policies, compliance and quality-improvement requirements, safety procedures, and environmental and infection-control standards.
Complete required continuing training and education and participate in unit-based performance-improvement activities.
Provide support to pharmacy and ancillary personnel and assist with the orientation and supervision of students during patient-care training.
Provide coverage for relief and absences and work nights, weekends, and holidays as required.