Specialty Pharmacy Liaison Full Time
About The Position
Explore opportunities with CPS, part of the Optum family of businesses. We’re dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you’ll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. As a Specialty Pharmacy Liaison with CPS Solutions, LLC, you will engage directly with patients to coordinate pharmacy services through the health system’s outpatient pharmacy. Acting as a bridge between patients, providers, and the pharmacy, this role focuses on prior authorizations, assisting with financial aid, updating clinical data, and supporting administrative tasks. The liaison collaborates closely with the CPS Patient Care Services team and works under the direct supervision of a pharmacist. Pharmacy Location: This position will be based within Pikeville Medical Center in Pikeville, KY Schedule: Monday through Friday, 8:30am - 5pm
Requirements
- High school diploma or equivalent
- Active Pharmacy Technician license in good standing in the state of Kentucky
- Recent work experience as a Pharmacy Technician
Nice To Haves
- PTCB or ExCPT
- Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry
- Solid knowledge of medication regimens, age-specific dosing, and managed care practices
- Proficient in pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, Excel)
Responsibilities
- Prepare and dispense medications by measuring, counting, labeling, and packaging prescriptions under the supervision of a licensed pharmacist
- Process prescription orders accurately, including entering patient and prescription data into pharmacy systems
- Assist pharmacists and healthcare providers by gathering necessary information and supporting workflow efficiency
- Process and coordinate specialty medication prescriptions, often for complex or chronic conditions
- Manage prior authorizations and insurance requirements, working closely with payers and providers
- Coordinate patient onboarding and refills, ensuring adherence to therapy schedules
- Handle medication distribution logistics, including cold-chain management and direct-to-patient shipping
- Maintain detailed documentation and reporting, meeting REMS, FDA, and manufacturer program requirements
- Provide high-touch patient support, addressing non-clinical questions and navigating access barriers
- Ensure compliance with specialty pharmacy regulations, accreditation standards, and quality metrics
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
