Specialty Pharmacy Liaison

Shields Health Solutions•Springfield, MA

16h•$55,263 - $65,487•Onsite

About The Position

As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly. Shields offers a generous employment package, including: • Salary, plus bonus • M-F schedule; onsite in an outpatient clinic setting • 4 weeks of PTO, plus 10 Holidays • 401k with company match • Health, Dental and Vision Benefits eligible on the first day of employment

Requirements

Registered with the State of employment
2-5 years experience as a Pharmacy Technician
High School Diploma or GED required
Strong interpersonal communication skills
Ability to work independently and demonstrate good judgement
Strong verbal and written communication
Highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information
Strong organizational/administrative skills a must
Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
Energetic, highly motivated, team player with strong personal and communication skills
Discretion and confidentiality essential as position deals with highly sensitive and private data

Nice To Haves

Nationally certified as a CPhT is preferred but not required
5-8 years experience as a Pharmacy Technician
Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus