Pharmacy Liaison

Shields Health Solutions•Hudson, NY

1d•$62,353 - $64,000•Onsite

About The Position

As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.

Requirements

Registered with the State of employment
2-5 years experience as a Pharmacy Technician
High School Diploma or GED required
Strong interpersonal communication skills
Ability to work independently and demonstrate good judgement
Strong verbal and written communication
Highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information
Strong organizational/administrative skills
Organized
High-integrity
Attention to detail
Dependable
Quality focus
Empathetic
Good listener/communicator
Energetic
Highly motivated
Team player with strong personal and communication skills
Discretion and confidentiality essential as position deals with highly sensitive and private data

Nice To Haves

Nationally certified as a CPhT
5-8 years experience as a Pharmacy Technician
Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology

Responsibilities

Assess needs and provide support with every refill
Coordinate drug delivery
Address any new insurance and/or copay challenges
Monitor for adherence
Work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.