Pharmacy Technician Liaison

AMERICAN OUTCOMES MANAGEMENT dba AOM INFUSION • New York, NY

9h • Onsite

About The Position

AOM Infusion is looking for a Pharmacy Technician Liaison to join our team. This is a full-time role based in our Brooklyn, New York office.

The Pharmacy Technician Liaison helps facilitate the efficient operations of the pharmacy by assisting with patient deliveries, scheduling, reporting, and a variety of clerical and administrative tasks as assigned by management. Works under immediate supervision.

Requirements

• High school graduate or equivalent.
• PTCB preferred. If not certified, certification must be obtained within 1 year from date of hire.
• Have a minimum of six month’s pharmacy technician or related experience and a good working knowledge of pharmacy procedures.
• Excellent time management and organizational skills and ability to work independently.
• Excellent communication, computer skills and the ability to work as part of a team.
• Previous experience with customer service/support, preferably in the medical field.
• Strong Excel skills, including the ability to create and navigate spreadsheets.

Nice To Haves

• Specialty pharmacy or home infusion experience strongly preferred.

Responsibilities

• Work under the direct supervision of a registered pharmacist performing non-clinical duties deemed acceptable by the governing State Board of Pharmacy.
• Manage scheduling calendar/compounding reports by creating refill reports and reviewing for accuracy, the next RN visit date, auth and renewal Rx if needed.
• Communicate with patients to coordinate medication delivery. Ask scripted questions and document in electronic medical record. Transfer call to pharmacist when patient counseling is needed or requested.
• Enter prescription orders, generate labels and delivery tickets under the supervision of a pharmacist.
• Track patient deliveries & address issues. Confirm delivery tickets in accordance with AOM policy.
• Review supply requests and select appropriate quantity of supplies for refills.
• Enter patient medication profile into electronic medical record for pharmacist review.
• Answer telephone as needed, direct calls to appropriate person/department.
• When requested, participate in picking and packing of medical supplies and medications to fill patient orders. Ensure proper packaging of medications for shipping.
• Participate in monthly physical inventory.
• Performs any other related task as determined by the Pharmacist or Director of Pharmacy.

Benefits

• Medical, Dental, Vision, 401(k) with Employer Match up to 10%, Paid Time Off & Paid Holidays, FSA, Life & AD&D Insurance, Disability Coverage, and Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED