Specialty Pharmacy Liaison - Pharmacy Technician - Hybrid
About The Position
Specialty Pharmacy Liaison (Pharmacy Technician) - Hybrid | Monday–Friday | Outpatient Clinic Setting. Make a Difference in Patients' Lives Every Day. Are you a compassionate, collaborative, and motivated Pharmacy Technician looking for a rewarding career in specialty pharmacy? If you're passionate about patient care, medication access, and helping people navigate complex therapies, we'd love to meet you. At Shields Health Solutions, we're redefining the future of specialty pharmacy services by partnering with leading health systems to deliver exceptional patient outcomes. As we continue to grow, we're seeking talented Specialty Pharmacy Liaisons (Pharmacy Technicians) who thrive in a fast-paced, patient-centered healthcare environment. Join a diverse and inclusive workplace where your ideas are valued, teamwork is celebrated, and your work directly impacts patients' health and well-being.
Requirements
- Active Pharmacy Technician registration in the state of employment
- 2–5 years of Pharmacy Technician experience
- High School Diploma or GED
- Strong interpersonal, customer service, and communication skills
- Ability to work independently and exercise sound judgment
- Excellent organizational and administrative capabilities
- Proficiency with Microsoft Office (Excel and Word) and the ability to quickly learn new systems
- Detail-oriented with strong analytical skills and the ability to extract key information efficiently
- Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms.
Nice To Haves
- CPhT Certification (highly valued)
- 5–8 years of Pharmacy Technician experience
Responsibilities
- Deliver high-touch patient support, managing each patient's journey from onboarding through refills
- Coordinate timely medication deliveries and manage refill schedules
- Proactively address insurance, prior authorization, financial assistance, and copay challenges
- Monitor and promote medication adherence to support positive patient outcomes
- Collaborate closely with clinical pharmacists, providers, and clinic staff to quickly resolve issues
- Serve as a trusted patient advocate and resource for individuals navigating complex specialty therapies
Benefits
- Competitive salary + bonus incentives
- 4 weeks PTO + 10 paid holidays
- 401(k) with company match
- Day 1 medical, dental, and vision coverage
- Career advancement opportunities within a rapidly growing healthcare organization
- Collaborative and supportive team culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
