Specialty Pharmacy Liaison
About The Position
Explore opportunities with CPS, part of the Optum family of businesses. We’re dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you’ll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. As a Specialty Pharmacy Liaison with CPS Solutions, LLC, you will support the daily operations of the health system's specialty pharmacy, with a primary focus on prescription processing and dispensing support. Working closely with pharmacists and the pharmacy team, you will help ensure timely and accurate medication fulfillment while supporting pharmacy workflow and service operations. This position works under the direct supervision of a pharmacist. Pharmacy Location: Located onsite within Mohawk Valley Health System in Utica, NY Schedule: Monday through Friday 8:30am-5pm, 40 hours per week
Requirements
- High school diploma or equivalent
- Recent work experience as a Pharmacy Technician, ideally in specialty or outpatient settings
Nice To Haves
- Experience in a health system, hospital, specialty, or retail pharmacy setting
- Experience with prescription dispensing, medication verification, and pharmacy operations
- Solid knowledge of medication therapies, age-specific dosing, and pharmacy regulations
- Proficiency with pharmacy dispensing systems and Microsoft Office (Outlook, Word, Excel)
Responsibilities
- Prepare and dispense medications by measuring, counting, labeling, and packaging prescriptions under the supervision of a licensed pharmacist
- Process prescription orders accurately, including entering patient and prescription data into pharmacy systems
- Assist pharmacists and healthcare providers by gathering necessary information and supporting workflow efficiency
- Process and coordinate specialty medication prescriptions, often for complex or chronic conditions
- Manage prior authorizations and insurance requirements, working closely with payers and providers
- Coordinate patient onboarding and refills, ensuring adherence to therapy schedules
- Handle medication distribution logistics, including cold-chain management and direct-to-patient shipping
- Maintain detailed documentation and reporting, meeting REMS, FDA, and manufacturer program requirements
- Provide high-touch patient support, addressing non-clinical questions and navigating access barriers
- Ensure compliance with specialty pharmacy regulations, accreditation standards, and quality metrics
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
