Specialty Pharmacy Intake Coordinator

Value Drug Company•Logan Township, PA

2d•Hybrid

About The Position

Are you someone who takes pride in staying organized, following through, and helping people during important moments in their healthcare journey? We are looking for a dependable and compassionate Intake Coordinator to join our growing specialty pharmacy team. As part of an independent wholesaler of pharmaceuticals and pharmacy products and services, our organization is committed to supporting community pharmacy and delivering exceptional service to patients and healthcare partners. In this role, you will play a key part in helping patients receive timely access to medications while coordinating important intake and prior authorization activities behind the scenes. This position is ideal for someone who enjoys working independently, communicating with patients and healthcare providers, and managing details with accuracy and care in a hybrid work environment.

Requirements

High school diploma or equivalent
Experience using Microsoft Office Suite and database systems
Strong organizational, documentation, and communication skills
Reliable, self-motivated, and accountable
Comfortable working independently in a hybrid setting
Organized and detail-oriented
Patient-focused with excellent customer service skills
Able to manage changing priorities and deadlines effectively
A strong communicator both verbally and in writing
Comfortable navigating computer systems, databases, and Microsoft Office applications

Nice To Haves

Certified Pharmacy Technician (CPhT)

Responsibilities

Coordinate medication deliveries with patients and healthcare facilities
Contact physician offices to secure prior authorizations within designated timeframes
Process prescription orders received from referral sources by phone and fax
Maintain accurate patient information within Hub Program databases and spreadsheets
Communicate professionally and compassionately with patients, providers, and referral partners
Ensure compliance with company policies, legal requirements, and safety guidelines
Help keep workflow organized and moving efficiently in a fast-paced environment