Specialty Medical Assistant - Dermatology

Best Care•Omaha, NE

6d•Onsite

About The Position

The Specialty Certified Medical Assistant assists physicians in daily activities such as preparing patients for examination, assisting with Mohs surgery, phlebotomy, injections, assisting providers with entering medication including biologic medications, laboratory and radiology orders, scheduling diagnostic tests and making and receiving phone calls.

Requirements

High School Diploma or General Educational Development (GED) required.
Successful completion from an accredited Medical Assistant program required.
Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) required.
Medication Aide Registry (MAR) required.
Knowledge of medical terminology and procedures required.
Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses.
Skill to effectively manage time and prioritize tasks.
Skill to proficiently type information into the computer to capture or detail information quickly.
Ability to provide caring patient care services when talking with patients and their family members.
Ability to critically listen to questions from patients and information from providers to convey information effectively.
Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
Ability to problem solve during several daily activities which includes the ability to be flexible.
Ability to learn and proficiently navigate through computer programs that contain patient information.
Strong verbal communication skills for positive interaction with providers, staff and patients required.
Able to follow written and verbal instructions/directions required.
Health Insurance Portability and Accountability Act (HIPAA) understanding.
Knowledge of medications and prior authorization procedures.
Skill to assist provider during MOHS procedures.
Exerting up to 50 pounds of force.
Occasionally Performed (1%-33%): Climbing, Crawling, Kneeling, Sitting
Frequently Performed (34%-66%): Balancing, Carrying, Crouching, Distinguish colors, Keyboarding/typing, Lifting, Pulling/Pushing, Repetitive Motions, Stooping/bending, Twisting
Constantly Performed (67%-100%): Fingering/Touching, Grasping, Hearing, Reaching, Seeing/Visual, Speaking/talking, Standing (Floor Only), Walking (Floor Only), Sitting (Phone Only)
Frequent (67%-100%): Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
Chemical agents (Toxic, Corrosive, Flammable, Latex)
Mechanical moving parts/vibrations

Nice To Haves

6 months previous medical assistant experience preferred.

Responsibilities

Documents all lab, procedures, and appointments on tracking forms.
Completes tracking forms and follows up on missed appointments and procedures.
Assists Health Coaches by working patient lists and scheduling appointments as directed.
At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed.
Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
Handles prescription renewals/inquiries to facilitate patient care. Discusses questions with provider and relays information to pharmacy.
Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteria”.
Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies.
Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.
Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.
Dispense medications at the direction of a provider to patients. Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly.
Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities.
Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time.
Assists providers to facilitate patient treatment by ordering and scheduling tests as directed.
Maintains and orders biological medications.
Responsible for training staff and patients on self-injections.
Ensures, coordinates, and schedules patient medication injections.
Responsible for maintaining biological medication records including completing medication prior authorizations when needed according to protocol with 100% accuracy.
Responsible for managing all biologic medication samples including maintaining inventory on samples with 100% accuracy.
Manages biopsy book for Dermatologists.
Responsible for updating and overseeing weekly reviews to ensure all patients have been contacted and appropriate patient follow-ups and treatments have been scheduled 100% of the time.
Responsible for maintain and updating log book on malignant destructions for billing verification with 100% accuracy.
Assists physician with Mohs procedures.
Responsible for preparing Mohs slides with mounting medium to ensure specimen sample is readable 100% of time.
Assists with maintaining Mohs CLIA certification by being responsible for updating and managing patient information log sheets to ensure all of the providers surgery dictations have been entered correctly per DHHS requirements with 100% accuracy.
Works with the provider to ensure dictated medical records are reviewed and contacts the transcription office to have errors corrected.
Responsible for labeling and uploading patient photos from dermatology camera into EMR in preparation for photos to be utilized in tissue mapping during the patients Mohs surgery.
Answers calls according to protocol at least 98% of the time.
Returns phone messages according to protocol at least 98% of the time.
Provides test results according to protocol at least 98% of the time.
Accurately completes pharmacy request 100% of the time.