Specialty Marketing Agent

Westgate Resorts•Mesa, AZ

10h•$22 - $22•Onsite

About The Position

Westgate Painted Mountain Golf Resort, located in Mesa, Arizona, offers a desert-landscaped environment adjacent to an 18-hole golf course. As part of the Westgate Resorts team, recognized as one of the Best Companies to Work For, this role contributes to creating remarkable guest experiences and supports career growth within the company's 60+ resorts. The Specialty Marketing Coordinator position is a full-time role within a fast-paced, on-site call center in Mesa, AZ. Responsibilities include outbound owner engagement, booking inbound vacation package reservations, and coordinating transportation for guests traveling to Mexico properties. This role is ideal for individuals who thrive in a high-energy environment, enjoy customer interaction, and seek strong earning potential.

Requirements

Strong communication skills and attention to detail
Ability to work days, evenings, weekends, and holidays, and a flexible schedule
Experience with FIVE9.

Nice To Haves

1–2 years of call center, hospitality, customer service, or reservations experience preferred.
Experience with travel coordination, transportation scheduling, or resort operations is a plus.

Responsibilities

Call owners to schedule owner update and education appointments at designated sales centers.
Handle high‑volume inbound and outbound calls to book vacation packages for five participating resort locations.
Confirm travel dates, eligibility, pricing, and presentation requirements with clarity and accuracy.
Maintain exceptional speed and accuracy in all reservation and owner data entry.
Provide professional, friendly service with excellent verbal phone communication and clear written follow‑up.
Collaborate with peers and leadership to maintain an efficient workflow and consistent guest experience.
Perform additional duties as assigned.

Benefits

Opportunities to grow within the travel, hospitality, and resort industry.
Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact