Specialty Loan Operations Administrator - Biltmore/Phoenix (AZ)

National Bank of Arizona•Phoenix, AZ

15h•Onsite

About The Position

National Bank of Arizona is seeking a seasoned Specialty Loan Operations Administrator to join their team at the Biltmore Corporate Office in Phoenix, Arizona. As Arizona's #1 Community Bank, National Bank of Arizona emphasizes relationships, an engaging environment, accessible leadership, and ongoing employee development. Their workplace culture is built on inclusivity and collaboration, aiming to provide the best environment for both customers and employees to thrive. This role is an opportunity to start a career with endless possibilities.

Requirements

Requires experience with banking, lending operations, credit policies and procedures, or other directly related experience.
Basic knowledge of lending and bank operations principles, accounting concepts, credit, credit analysis and experience working with various types of loans.
Ability to meet deadlines, audit documentation and solve problems.
Ability to make recommendations to officers.
Must have good communication, customer service and organizational skills.
Knowledge of computer software, including spreadsheets, word processing and various types of credit analysis software.

Responsibilities

Lead assigned special projects from intake through completion, ensuring timelines, scope, and deliverables are met.
Coordinate with internal stakeholders to gather requirements, track progress, and resolve issues.
Develop and maintain project documentation, procedures, and tracking tools.
Perform data analysis, reporting, and quality checks to support management and executive reporting.
Support audits, reviews, and regulatory or compliance related project work as assigned.
Assist with onboarding, training materials, SharePoint site maintenance, and knowledge sharing initiatives.
Provide ad hoc administrative and operational support.
Perform other duties as assigned.