Specialty Dental Assistant Pediatrics

PDS Health•Temecula, CA

14h

About The Position

The Specialty Dental Assistant supports clinicians in delivering the Perfect Patient Experience and building lasting patient relationships. The role involves patient care, office, and laboratory duties, including preparing patients for oral examinations and assisting dental professionals with treatment. In a pediatric specialty assignment, the assistant primarily supports clinicians in that specialty and may need additional training. Specialty Dental Assistants may travel to multiple offices in a day, with travel potentially planned or unplanned and subject to change. The assistant collaborates with specialty dental assistants, clinicians, patients, and front-office staff; communicates constructively; keeps commitments; and informs others about work progress. The position also supports efficient clinical operations, maintains patient records and equipment, and follows applicable company, state, federal, and regulatory requirements.

Requirements

High school diploma or GED, or equivalent, and state-mandated training courses for certification, licensure, or registration.
Certificates, licenses, or registrations as required by the applicable state.
Ability to respond to common inquiries from patients, staff, vendors, or other business-community members.
Ability to draw valid conclusions, use sound judgment, and make decisions under pressure.
Ability to interact effectively with clinicians and Owner Doctors.
Ability to interpret and apply policies and procedures.
Ability to read and interpret business, professional, technical, safety, maintenance, and regulatory documents.
Effective verbal and written communication with patients and co-workers.
Ability to interpret written, verbal, or diagram-based instructions.
Ability to use basic computer software and maneuver through it.
Results-oriented, energetic self-starter who sets realistic goals, meets commitments, persists, and prioritizes daily work.
Flexible, adaptive, empathetic, passionate, and ethical approach to customer service.
Active listening and observation skills, with the ability to influence and create a win-win need for change.
Self-motivated and reliable, with the ability to work independently and as part of a team.
Ability to multitask without compromising work quality.
Excellent interpersonal, oral, and written communication skills.
Ability to handle and maintain the confidentiality of patient records.
Organized, detail-oriented approach and ability to work in a fast-paced environment.
For Specialty Dental Assistants: valid driver’s license and automobile insurance, subject to background and motor vehicle record checks, or reliable alternate transportation that enables timely travel between assigned offices.
For Specialty Dental Assistants: reliable means of transportation and ability to travel to multiple offices per day, sometimes several times per day; travel may be planned or unplanned and may change without notice.

Nice To Haves

One-year certificate from an accredited college or technical school, or equivalent combination of education and experience.

Responsibilities

Perform duties in accordance with the applicable state’s Dental Auxiliaries Table of Permitted Duties.
Support the Perfect Patient Experience by keeping patients focused on optimal treatment while responding to their individual needs and concerns.
Escort patients to and from the front desk and introduce them to other team members as appropriate.
Communicate with front- and back-office teams to help ensure the clinicians’ schedules run smoothly and efficiently.
Maintain a clean, sterile, and cheerful environment; sterilize and disinfect instruments and equipment; and clean operatories according to applicable state infection-control guidelines.
Prepare patients for treatment and assist clinicians in providing efficient, quality dental care.
Complete radiographs and intra-oral pictures at the clinician’s direction.
Prepare procedure trays and maintain adequate supplies in each operatory, replenishing them as needed.
Keep patients’ mouths dry and clear using suction or other devices.
Instruct patients on postoperative and general oral health care as directed by the clinician.
Record patient charting and clinicians’ notes in the digital patient chart as directed.
Present treatment records, consents, and health history to the clinician before treatment.
Maintain equipment according to manufacturer guidelines.
Work with the Lead Dental Assistant to ensure adequate clinical supplies are available.
Learn to operate technology and explain or demonstrate its use to others.
Participate in daily morning huddles, monthly team meetings, and other required meetings.
Model company culture, values, standards, and operational practices based on the “We Believes.”
Make decisions consistent with the PDS Brand framework and implement the Perfect Patient Experience process.
Maintain a professional appearance and demeanor, and address others professionally and respectfully.
Comply with company policies and applicable state, federal, and other regulatory requirements.
Perform other duties and responsibilities as assigned.