Specialty Care Coord Tech

Albertsons Companies • Boise, ID

13d • Onsite

About The Position

This role is for a Specialty Care Technician at Albertsons Companies' Boise Corporate Office. The Specialty Care Technicians coordinate the care for patients starting and maintaining therapy on Specialty Pharmaceutical (SP) products. Agents perform benefits investigations with third party payers and coordinate authorization for payment with the prescribing physician. Agents direct the purchasing and filling of SP products with Albertsons Safeway pharmacies and coordinate the administration of the product, connecting the patient and the pharmacy staff. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Requirements

• High school diploma or GED.
• Certified Pharmacy Technician.
• Two years' experience as a Pharmacy Technician
• Experience in acquiring prior authorization from third party payers.
• Problem solving abilities and attention to details.
• Administration skills, such as planning and organizing, resource management and the ability to set priorities and coordinate work activities.
• Customer relations skills including meeting customer needs and establishing a service environment. This involves the ability to identify requirements of internal and external customers, focus on achieving optimal results, and develop solutions that positively affect customer satisfaction.
• Good computer skills including Microsoft Office

Nice To Haves

• Preferred experience with Albertsons or Safeway Pharmacies
• Preferred experience with PDX, EPS and Enterprise

Responsibilities

• Benefits investigation -- determining coverage, facilitating prior authorization and communicating coverage to the patient.
• Care Coordination -- facilitating the buy, bill and administration of SP products within the company pharmacies and company mail order.
• Therapy Support (Specialty)- Tracking patients on SP products conducting refill reminders, therapy questionnaires and coordinating just in time ordering and pick-up in the company pharmacies and the company mail order.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED