Specialty Associate - Wiregrass Commons

Penney OpCo LLC • Dothan, AL

2d • Onsite

About The Position

As a Specialty Associate, you contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goals. You greet and assist customers, share product information and care or protection plans, and recommend additional products. You also support store operations, inventory and merchandise processes, sales-floor recovery, pricing and signing, and company shrink and safety initiatives. The role is expected to consistently meet established standards for customer service, sales, productivity, profit, and attendance.

Responsibilities

• Greet and assist customers in finding products and provide exceptional customer service.
• Inform customers about key product attributes and care or protection plans, generate interest, and suggest additional products.
• Meet or exceed sales goals and productivity standards.
• Partner with team members and actively listen to customer issues.
• Promote FindMore and assist with credit, reward, and gift card programs, including engaging customers in the credit application process.
• Participate in inventory processes and merchandise transfers, returns to vendor or warehouse, and handling of defective merchandise.
• Maintain sales-floor recovery to ensure a clean and organized store environment.
• Complete pricing and signing processes in specialty businesses.
• Support company shrink and safety initiatives.
• Consistently meet established performance standards, including iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Term life insurance
• Paid vacation
• Paid holidays
• 401(k) with company match
• Associate discount on JCPenney merchandise
• Additional compensation for store hourly associates scheduled to work on a designated holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed