Specialty ASM

Lowe's Companies, Inc.•Lafayette, LA

19h•Onsite

About The Position

The Specialty Assistant Store Manager leads a team of associates to ensure exceptional customer service in a clean, safe, and well-stocked store. This role is accountable for achieving sales and margin goals, driving operational efficiencies, and maximizing overall customer satisfaction with the Lowe’s in-store experience. At times, the Specialty Assistant Store Manager is expected to provide full leadership over the store. The Specialty Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives. Role-specific assignments and priorities will be tailored to specialty areas such as cabinets, appliances, etc. Furthermore, this individual may be asked to rotate through Merchandising and Operations assignments for the purpose of cross-training and development.

Requirements

2 years of experience leading associates in a retail environment.
3 years of experience working in a fast-paced, cross-functional work environment.
1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
1 year of experience directly managing sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry.
Experience using Microsoft Office Suite.
Ability to obtain sales related licensure or registration as may be required by law.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Nice To Haves

Bachelor's degree in related field.
5 years of experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry.
3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
Experience working in the home improvement retail sector.
Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing).
Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.).

Responsibilities

Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.
Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.
Leads a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store.
Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience.
Provide full leadership over the store at times.
Collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives.
Role-specific assignments and priorities will be tailored to specialty areas such as cabinets, appliances, etc.
May be asked to rotate through Merchandising and Operations assignments for the purpose of cross-training and development.