Specialty Account Manager, Symbravo (Fairfax, VA)

Axsome Therapeutics•Fairfax, VA

5h•Remote

About The Position

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X. Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for an assigned geography, establish relationships with customers, and ensure successful promotion of SYMBRAVO, an oral acute migraine medication. SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Requirements

Bachelor’s degree from an accredited college or university
Minimum of 5 years of field customer experience and/or account management.
Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role
5 years of consistent top performance in the pharmaceutical, biotech or medical sales space
Must live in the territory's geography
Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals
Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
Comfortability with uncertainty and high expectations
Strong digital marketing aptitude
Strong interpersonal, presentation, and communication skills
Frequent driving, including extended periods of time behind the wheel
Prolonged sitting and standing as part of daily job functions
Ability to lift and carry up to 30lbs regularly
Overhead reaching required to close and secure liftgates or similar equipment

Nice To Haves

Migraine/CNS experience strongly preferred
Launch experience strongly preferred
Patient support services experience a plus

Responsibilities

Proficient in both virtual and live customer engagements
Assume full ownership of assigned territory’s performance as a specialty account manager, building awareness for SYMBRAVO amongst key customers in a competitive therapeutic environment
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership
Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
Develop strong customer relationships by better understanding the customer’s needs
Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients
Communicate territory activity in an accurate and timely manner as directed by management
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
Successfully complete all training classes in a timely manner
Complete administrative duties in an accurate and timely fashion
Manage efforts within assigned promotional budget
Effectively collaborate across all corporate functions
Attend medical congresses and society meetings as needed
Ensure timely access for patients through patient services and savings programs
Overnight travel as indicated by the needs of the business
Additional responsibilities as assigned