Specialty Account Manager, Nephrology - Jacksonville, Florida (Rare Disease)

Amgen • Jacksonville, FL

5d • $145,311 - $215,025 • Hybrid

About The Position

This role is responsible for representing Amgen products to physicians and healthcare professionals, establishing product sales, and performing total territory account management. This includes providing disease information and education to medical professionals and all external customers involved in the care of patients. The Specialty Account Manager will consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines. They will implement the goals of the marketing plan through the execution of a strategic account business plan and demonstrate experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient Access Team, and other parties as deemed necessary. The role requires effective utilization of all available resources and programs including peer-to-peer education and cross-functional partners within the company to address identified knowledge gaps. The individual will have a proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems. They will establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas. The role involves developing and maintaining a high-level, in-depth disease and therapeutic clinical and scientific knowledge. A consultative selling approach involving a highly technical, solution-oriented selling technique will be utilized, enabling the specialist to meet the needs of healthcare professionals treating Rare Disease patients. All responsibilities must be executed with a strong understanding and adherence to compliance and corporate policies, including appropriate documentation and reporting.

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience

Nice To Haves

• Bachelor's degree strongly preferred; Graduate business or healthcare related degree preferred.
• 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
• 3+ years of experience in one or more of the following: Rare disease/orphan drug experience; ultra-orphan preferred; Rare disease launch experience strongly preferred
• Nephrology experience preferred
• At least 3 years of in office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services.
• Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity.
• Market development / deep profiling in rare, unmet spaces experience preferred.
• Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis.
• Documented track record of delivering consistent, exceptional levels of performance.
• Proven ability to work independently in a fast-paced, highly challenging work environment.
• Excellent written and verbal communication skills.
• Strong organizational, analytical and computer skills required
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.

Responsibilities

• Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
• Implement goals of the marketing plan through execution of strategic account business plan.
• Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary.
• Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
• Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
• Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas.
• Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge.
• Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals Rare Disease patients.
• Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level