Specialty Account Manager, Long Term Care (Asheville, NC)

Axsome Therapeutics•Asheville, NC

2d•$100,000 - $150,000•Onsite

About The Position

Axsome Therapeutics is a biopharmaceutical company focused on developing treatments for central nervous system (CNS) conditions. They are seeking a field-based Long-Term Care (LTC) Specialty Account Manager (SAM) to lead commercial activities in an assigned geography. The SAM will be responsible for product performance, acting as a disease state expert, product champion, and account specialist. This role involves managing relationships across the LTC ecosystem, developing territory business plans, and promoting products ethically within approved labeling. The SAM will also navigate market access and reimbursement, utilize marketing resources, communicate territory activities, provide feedback to leadership, and complete administrative duties. The role requires overnight travel as needed.

Requirements

Bachelor’s degree from an accredited college or university
Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments
Demonstrated experience delivering outstanding results, including Top 10% or Elite/President’s Club performance
Launch experience strongly preferred
Must live within the geography of the assigned territory
Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals
Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment
Ability to thrive with ambiguity and business environments with high expectations
Patient support services experience a plus
Strong digital marketing aptitude
Strong interpersonal, presentation, and communication skills
Frequent driving, including extended periods of time behind the wheel
Prolonged sitting and standing as part of daily job functions
Ability to lift and carry up to 30lbs regularly
Overhead reaching required to close and secure liftgates or similar equipment

Nice To Haves

Patient support services experience a plus

Responsibilities

Drive product adoption in LTC facilities
Proficient in both virtual and live customer engagements
Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists, Neurologists, nurse practitioners, Physician assistants, Nurses and LTC staff, Closed-door pharmacies, clinical pharmacists, case managers and care coordinators.
Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
Develop strong customer relationships by better understanding the customer’s needs
Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
Navigate Market Access and Reimbursement. LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds
Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients
Communicate territory activity in an accurate and timely manner as directed by management
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
Successfully complete all training classes in a timely manner
Complete administrative duties in an accurate and timely fashion
Manage efforts within assigned promotional budget
Effectively collaborate across all corporate functions
Attend medical congresses and society meetings as needed
Ensure timely access for patients through patient services and savings programs
Overnight travel as indicated by the needs of the business
Additional responsibilities as assigned