Specialized Imaging Scheduler

Salem Clinic P C • Salem, OR

3d • $20 - $26 • Onsite

About The Position

This is a full-time opening for a Specialized Imaging Scheduler at Salem Clinic Main. The primary responsibility is to schedule patients for all radiology examinations and add-ons, with a focus on MRI, CT, US, Echo, and Mammography. The role serves as a liaison between patients and medical support staff, handling phone calls, scheduling appointments, taking messages, and entering lab and radiology orders into the Electronic Health Record (EHR). The position involves a variety of tasks related to Radiology and requires a high degree of accuracy and independence in a fast-paced environment.

Requirements

• Certified in CPR/AED.
• High School Diploma or equivalent.
• Working knowledge of Medical terminology.
• Detail-oriented.
• Effective organizational, interpersonal, and customer service skills.
• Skill in establishing and maintaining effective working relationships with patients, staff, providers, and the public.
• Must be able to occasionally accommodate flexible hours and shifts pending department needs.
• Skill in exercising a high degree of initiative, judgment, discretion, and decision making.
• Ability to work in a fast-paced environment with close attention to accuracy with minimal supervision.
• Ability to work independently and as a team participant.
• Ability to perform data entry in Electronic Health Record (Epic), Patient Management System (Cadence/Radiant), Laboratory Information System (LIS), and Radiology PACS.

Nice To Haves

• Bilingual pay differential program (3% wage increase if qualified)

Responsibilities

• Schedules patients for all radiology examinations and add-ons, primarily MRI, CT, US, Echo, and Mammography.
• Serves as a liaison between patient and medical support staff.
• Answers phones, schedules appointments, and takes messages for patients.
• Enters lab and radiology orders in Electronic Health Record (EHR).
• Performs a variety of tasks and duties associated with Radiology.
• Prioritizes patient care and services above all other duties.
• Assists patients with transportation needs when necessary.
• Supports safety in the work environment.
• Practices Universal Precautions when appropriate.
• Notifies department director/manager of any accident or incident to any persons or equipment.
• Maintains work area in clean, organized, and well-stocked condition.
• Assists other areas outside the film library.
• Obtains referrals if needed for coordination of insurance benefits.
• Makes appointments for patients per protocol and explains procedure prep in an understandable manner.
• Tackles group tasks without being told to help, demonstrating team responsibility.
• Verifies and updates necessary information in the appropriate areas of medical records.
• Inputs appointment data into automated appointment systems and on patient processing documents.
• Navigates through the PACS and LIS when appropriate.
• Refers patients to Credit or Business Office for clarification of insurance coverage.
• Refers to Patient & Provider Relations for resolution of disputes and/or patient concerns.
• Schedules from all work lists.
• Scans into EDMS.
• Accepts delegated tasks from leadership.
• Produces high quality scheduling as measured by feedback from Director and Imaging Leads.
• Follows established imaging protocols.
• Performs all MQSA and FDA required tracking.
• Mammography Film Hanging.
• Epic EDMS scanning.
• Handles outside film requests and PACS related workflow.

Benefits

• 401(k) retirement plan with 10% employer contribution
• 100% Clinic paid employee premiums for medical, dental, and vision plans.
• Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
• Health Reimbursement Account
• Life & Long-term Disability Insurance
• Paid time off & Holiday pay
• Flexible Spending Account
• Athletic & Weight Management Club Credits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED