Title Specialist - Irving, Texas

Reprise Financial•,

6d•$20 - $21•Onsite

About The Position

In this role, you will be a vital part of the Titles Department, delivering outstanding customer service and ensuring smooth, accurate processing of vehicle title documentation. You’ll be responsible for securing and managing the documents needed to establish liens in favor of Reprise Financial on collateralized auto loans.

Requirements

High school diploma or GED equivalent required
1-3 years of experience in the financial services, lending experience preferred
Strong attention to detail and organizational skills
Excellent critical thinking and problem-solving abilities
Team-oriented with a collaborative mindset
Clear and professional communication skills
Customer service focused with a helpful, solution-driven approach
Comfortable navigating digital tools and systems
Strong proficiency in Microsoft Excel and the Microsoft Office Suite

Responsibilities

Handle vehicle titles and accompanying lien placement documents
Assemble and prepare complete lien perfection state title packages for third party processing
Ensure assigned tasks are completed in a timely and accurate manner
Communicate with customers when any additional documentation is required to complete state title processing
Follow up with banks and third parties regarding the status of mailed and pending title documents
Respond to customer inquiries concerning current loan and title statuses
Communicate with DMV’s and financial institutions to verify title and registration details
Collaborate with team members to prioritize daily tasks and support ongoing projects
Update internal systems to reflect the latest status of titles and loans
Work within third party system for tracking of lien status and tasks
Receive, sort, and distribute incoming mail efficiently
Ensure compliance with regulatory standards and policies
Utilize strong computer skills to navigate internal systems, manage documentation, and support daily operations
Partner with internal departments and cross-functional teams to support operational goals, improve processes, and achieve organizational objectives.
Perform other duties as assigned

Benefits

Comprehensive medical, dental, and vision coverage
Contributions to a Health Savings Account (HSA)
Access to an Employee Assistance Program (EAP)
401(k) program, featuring a Safe Harbor Match (100% of the first 3% and 50% of the next 2%)
Accrued time off
Company holidays
Sick time
3 floating holidays
12-week Paid Parental Leave
Market-driven salary and bonus opportunities
Robust tech package