Part-time Specialist, Writing and Languages Tutor

Santa Fe College • Gainesville, FL

5d

About The Position

The Tutor Training Program at Santa Fe College aims to recruit, train, support, and retain qualified personnel to work in concert with faculty and student support staff to create a holistic academic experience. The program's ongoing training focuses on creating a culture that encourages continuous improvement for students, tutors, and other staff members.

Requirements

• A bachelor's degree in English, creative writing, journalism, or a related discipline and/or a combination of related education and experience equal to four (4) years.
• A criminal background check will be conducted.
• Ability to work successfully in a multi-cultural environment.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
• Results Orientation – proven ability to set and exceed established targets.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Detail Oriented - Proven accuracy and attention to detail.
• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Responsibilities

• Provides consistent and standardized writing and languages tutoring services for students in multiple disciplines and at all levels, as well as at all campus and center locations.
• Assists students in becoming confident, self-directed, lifelong learners through tutoring.
• Creates an atmosphere of collaboration, trust, and respect among students, faculty, and peer tutors.
• Assists students with subject-matter questions, goal setting, planning, time management, and study skills.
• Participates in on-going training and evaluation cycle, as assigned.
• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
• Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level