Specialist, T&E (Philippines)

Carnival Corporation

2d•Remote

About The Position

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Specialist, T&E. The T&E Specialist is accountable for overseeing the partnership, customer service, audit, and administration of the Business Travel and Entertainment Expense Company policy. This role requires strong communication and customer service skills, with the ability to work in a flexible and dynamic environment. The ideal candidate is a team-oriented individual with a focus on details and the ability to interact with all levels of the organization. This position is amenable to working an 8:00 PM–5:00 AM Philippine Time (PHT) shift.

Requirements

2+ years of experience in a processing and customer service department, in a high-paced electronic environment.
Strong communication skills both verbal and written.
Excellent customer service skills.
Strong organizational/multi-tasking and prioritizing skills.
Ability to work in a flexible and dynamic environment.
Team oriented person who can focus on the details.
Proven ability to interact with all levels of the organization.
Creative thinker and solutions oriented.
Amenable to working an 8:00 PM–5:00 AM Philippine Time (PHT) shift.

Nice To Haves

Accounts Payable, T&E/P-card administration and/or audit experience, or other related accounting experience preferred.
Experience with Oracle Financial Systems and full understanding of procure-to-pay process is preferred.

Responsibilities

Research, review, support, and respond to all inquiries from employees, crew, and internal business partners within established timeframes to avoid escalation of complaints.
Identify and document root causes of inquiry to create long-term solutions.
Assist in interim communications to traveler base.
Administer all Travel programs with established Banking partner(s).
Process all expense reports, petty cash, T&E and purchasing card charges and payments within established timeframes to maximize global rebate and financial reporting.
Research, timely and accurately report and resolve all aged or delinquent travel program charges, disputed items, receivables, and audit items.
Communicate, collaborate, and partner with other departments, team members, and external vendors to resolve invoice and payment problems in a timely manner by taking a proactive approach and following through to payment.
Perform other job-related functions as assigned and assist to provide cross trained coverage to other areas on the team.
Coordinate and/or participate in special projects.
Support Accounts Payable Leaders in accomplishing department goals related to servicing our internal and external customers and vendors.
Adhere to and promote Company values, strategies, policies, and compliance measures.
Comply and ensure proper internal document controls, policies, and procedures, in Accounts Payable.