Specialist Solutions Architect - OT

Zscaler

2d • $194,250 - $277,500 • Remote

About The Position

Zscaler is seeking a Specialist Solutions Architect - OT to join their field Specialist team. This role is a key individual contributor within Zscaler's specialty go-to-market organization, focused on driving customer-facing technical engagements across OT and industrial security environments globally. The position spans Zscaler's OT-relevant technology portfolio, including Zero Trust Branch, deception, Privileged Remote Access, and Zscaler Cellular. It combines the responsibilities of a business owner who builds and develops territory demand with those of a high-level architect who designs target states. The role encompasses end-to-end engagement ownership, from generating demand within a defined target account base and leading consultative first meetings and in-depth architecture workshops, to contributing to Proof of Value design and feeding structured field evidence back to product and sales teams to advance Zscaler's OT security solution.

Requirements

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.
• Expertise in the security architecture and protection of Industrial Automation and Control Systems (IACS), including a solid understanding of the Purdue-level model for an OT environment.
• Proven experience leading consultative customer engagements, facilitating multi-stakeholder workshops and translating discovery into target-state architecture.
• Solid understanding of macro and micro segmentation and network-level controls, including NAC (ISE, ClearPass), SD-WAN, firewalls, and IDS/IPS.
• Demonstrated ability to translate architecture into business outcomes for security and network leadership.
• Proven experience in asset discovery, profiling, or visibility domains such as Armis, Dragos, Nozomi Networks, or Fortinet, and Privileged Access Management (PAM) solutions, particularly focusing on contractor access.

Nice To Haves

• Experience generating technical pipeline - outbound engagement, advisory boards, industry-event presence, or published technical content.
• Demonstrated use of AI and automation tooling to accelerate technical or go-to-market work.
• Experience supporting customers across multiple regions and working effectively across global time zones.

Responsibilities

• Generate and develop OT demand by working from a scored target account list, customer advisory boards, industry events, and structured outbound efforts, converting first meetings into in-depth architecture workshops.
• Own the solution across the OT portfolio and lead target-state design, architecting across Zero Trust Branch (ZTB), deception, Privileged Remote Access (PRA), and Zscaler Cellular. This involves selecting and combining capabilities against the customer's environment rather than leading with a single product.
• Align designs to ISA/IEC 62443 and the Purdue Model, integrating ZIA, ZPA, and ZDX where relevant, and positioning Zscaler as the core solution for securing industrial environments by bridging business intent and technical execution through high-level target-state designs.
• Deliver the OT consultative motion end-to-end within a defined, instrumented engagement process, leading from the first meeting narrative through architecture workshops, working alongside the account team and SE, and aligning security and network stakeholders who often hold different views of the target state.
• Log every engagement from the first meeting forward, open Product Engagement (PE) entries at the architecture-workshop gate, and ensure each workshop produces a structured feedback report that is translated into voice-of-customer input for product teams.
• Contribute to Proof of Value (PoV) design and business value by shaping PoV design and planning, remaining aligned through execution without directly performing the PoV, and collaborating closely with SE and specialist teams.
• Partner with Zscaler's business value assessment team to construct a cost consolidation map detailing tool consolidation, time savings, and cost reductions.
• Extend the motion beyond individual engagements by using AI and automation as a force multiplier in personal workflows (content creation, research, engagement preparation, process automation) and driving adoption across the team.
• Build OT thought leadership through blogs, industry-event presence, and advisory-board content.
• Deliver field enablement sessions across core, specialty, and partner teams that produce reusable enablement artifacts.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed