Specialist-Rad Elec Med Rec

Mayo Clinic•Scottsdale, AZ

About The Position

Supports and promotes goals and objectives of the Department of Radiology and Mayo Clinic. Is responsible for providing customer service internal and external to Mayo Clinic, including physicians, allied health staff and medical center personnel. Performs work activities related to Radiology Data Management and Archive area, including film management, electronic image media creation, film digitization, electronic image transfer, quality assurance and corrections. Manipulates DICOM Data to anonymize electronic images for use in Research Studies where applicable. Is responsible for taking positive action in problem solving and working with various computer systems. Requires positive communication and interpersonal skills, a commitment to customer service, demonstrated ability to work harmoniously in a team environment, flexibility and the ability to achieve results in a fast-paced environment. Understands and adapts to changes in procedures easily and supportively. Rotates through areas on a scheduled basis. Ability to problem-solve, organize and process information with speed and accuracy. Maintains excellent attendance. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Requirements

High school diploma or GED
Minimum two years customer service experience in an environment requiring multi-tasking, such as a call center, administrative/physician’s office, appointment scheduler or retail/service industry
Good clerical aptitude and computer skills with accurate keyboarding and ability to learn various computer systems and applications
Ability to read, write and speak English
Ability to work independently, be goal-directed and have strong organizational skills
Ability to comprehend and excel in verbal and written communication
Knowledge of PHI and HIPPA organizational policies and guidelines
Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy, and maintain positive communication during a rapidly changing/dynamic environment
Demonstrate a friendly and positive attitude
Must be flexible

Nice To Haves

College courses such as anatomy and medical terminology
Exposure to electronic health record

Responsibilities

Film management
Electronic image media creation
Film digitization
Electronic image transfer
Quality assurance and corrections
Manipulates DICOM Data to anonymize electronic images for use in Research Studies where applicable
Problem solving
Working with various computer systems
Rotates through areas on a scheduled basis
Organize and process information with speed and accuracy
Maintains excellent attendance
Adjust work schedules in response to department needs
Establish and maintain professional working relationships with staff, physicians, management, patients and external contacts