Specialist, Quality Assurance

The J.M. Smucker Co.Grandview, WA
$79,500 - $101,200Onsite

About The Position

Utilize your technical expertise and leadership capabilities to drive food safety, quality systems, sanitation, regulatory compliance, and continuous improvement initiatives at the Grandview facility. As a Specialist, Quality Assurance, you will serve as a subject matter expert for Food Safety, HACCP, Food Defense, Quality Systems, and audit readiness programs while partnering with Operations, Engineering, Maintenance, and Sanitation teams to deliver safe, high-quality products to our customers and consumers. This role provides technical leadership, drives defect elimination efforts, and influences the site's food safety and quality culture.

Requirements

  • Bachelor's Degree in a technical field (Food Science or Biological Science) or 5 years equivalent experience.
  • 2 years experience in food manufacturing, food science, QC/QA, or co-op or internship
  • Strong computer skills and experience using Microsoft Office applications
  • Effective presentation, verbal, and written communication skills
  • Strong organizational, critical thinking and problem-solving skills
  • Experience mentoring or training others
  • Willing to work flexible hours (weekends, off shifts) as needed

Nice To Haves

  • HACCP Certification / PCQI Training

Responsibilities

  • Lead the implementation, optimization, and continuous improvement of Proficy and other digital quality management systems, including data collection, reporting, and trend analysis.
  • Own designated Key Elements and ensure ongoing compliance with corporate, regulatory, and customer requirements.
  • Support Food Safety, HACCP, Preventive Controls, Food Defense, GMP, and Sanitation programs while ensuring compliance with regulatory and GFSI requirements.
  • Support the hold/release programs for finished goods and raw materials.
  • Serve as a leader or active member of the HACCP and Food Defense teams to identify, assess, and mitigate food safety and quality risks.
  • Drive continuous improvement initiatives focused on food safety, sanitation, defect reduction, and process capability improvements.
  • Support plant quality performance metrics and scorecards, including trend analysis, root cause identification, and performance reporting.
  • Verify sanitation effectiveness through inspections, environmental data review, and sanitation audits.
  • Support investigations involving customer complaints, quality incidents, non-conforming products, audit findings, and process deviations.
  • Facilitate root cause analysis and corrective and preventive action (CAPA) activities to ensure sustainable solutions.
  • Utilize statistical and data analysis tools to identify opportunities for waste reduction, loss elimination, process optimization, and quality improvement.
  • Partner with Operations leadership to drive out defects and improve product quality performance.
  • Support internal audit programs and maintain continuous audit readiness for regulatory, customer, corporate, BRCGS, and third-party audits.
  • Serve as a key plant resource during customer, regulatory, and certification audits.
  • Verify compliance with Food Safety Plans, sanitation programs, environmental monitoring programs, allergen controls, and quality system requirements.
  • Support recall and traceability activities and participate in mock recall exercises as required.
  • Provide coaching, mentoring, and technical guidance to Quality Technicians, Operations personnel, and other cross-functional partners.
  • Develop and facilitate GMP, HACCP, Food Safety, Food Defense, Quality Systems, and Sanitation training programs.
  • Support startup and validation activities for new equipment, process changes, and capital projects.
  • Develop, review, and maintain SOPs, work instructions, quality procedures, and plant documentation.
  • Lead Food Defense program activities and continuous improvement initiatives.
  • Oversee and lead plant quality systems including but not limited to: GMPs, pest management, traceability, manifesting, sanitation verification, SDS management, and wastewater management.

Benefits

  • Competitive Total Rewards program
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