Specialist, People Relations Partner

Sirius XM•Irving, TX

About The Position

The People Relations Partner is a hands-on role responsible for supporting the daily operations of the People Relations function while also serving as a key point of contact for team members and managers on day-to-day people matters. This role blends team member-facing support with operational execution, helping to ensure a consistent, fair, and positive team member experience across the organization. Reporting to the Senior Director, People + Culture Business Partner & People Relations, this position partners closely with People & Culture Business Partners (PCBPs) to execute people processes, manage people relations matters, and support broader People & Culture initiatives. The role requires strong judgment, discretion, and the ability to navigate sensitive situations while maintaining a high level of service and responsiveness.

Requirements

Bachelor’s degree or equivalent combination of education and experience
2+ years of experience in Employee Relations, HR Generalist, or similar HR role
Experience supporting managers with performance management and employee relations matters
Familiarity with compliance and regulatory requirements related to accommodations and workplace policies
Strong attention to detail with the ability to manage multiple cases and priorities
Excellent communication and interpersonal skills, with the ability to handle sensitive situations with professionalism and empathy
Demonstrated ability to maintain confidentiality, sound judgment, and integrity
Customer-service mindset with a proactive, solution-oriented approach
Ability to work independently while collaborating closely with cross-functional partners

Responsibilities

Manage day-to-day people relations matters including accommodations, performance management support, and general team member concerns
Document and track case progress, ensuring timely and accurate resolution
Maintain confidentiality and ensure compliance in all case management activities
Escalate complex or high-risk concerns to the Senior Director, People +Culture Business Partner & People Relations
Serve as a primary point of contact for team members and managers on day-to-day people matters, providing guidance on policies, performance, and workplace practices, and reinforcing consistent application of People & Culture programs across teams
Provide guidance and coaching to managers on team member concerns, performance conversations, and team dynamics
Partner with PCBPs to support client groups through execution of people programs and initiatives, people relations support, and day-to-day team member guidance
Reinforce consistency in application of policies, processes, and practices across teams
Conduct exit interviews (Senior Manager level and below; others on a case by case basis) across all departments
Partner with People Analytics to track and summarize trends and themes
Elevate notable insights to People Relations leadership and PCBPs
Support retention and culture initiatives based on feedback and data
Guide managers through initial stages of performance documentation and conversations
Track performance-related cases and flag potential escalations
Ensure alignment with established processes and standards
Support consistency across departments by reinforcing tools and resources
Manage intake, documentation, and tracking of accommodation requests
Partner with PCBPs to ensure appropriate approvals and implementation
Monitor cases for consistency, compliance, and timely resolution
Escalate complex or sensitive situations as needed
Assist in maintaining and updating People Relations policies and processes
Support creation of manager resources (guides, FAQs, templates)
Assist with communication efforts related to policies, processes, and expectations
Contribute to People Relations and People + Culture initiatives and projects, including coordinating with Centers of Excellence (e.g., Talent Acquisition, Compensation, Immigration Support, People Operations) to support day-to-day follow ups, reporting needs, and program execution
Identify opportunities to improve processes, efficiency, and consistency