Specialist-Patient Flow

IU Health • Indianapolis, IN

10h • Hybrid

About The Position

The Night Patient Flow Specialist coordinates hospitalist patient flow and provider assignments during overnight operations. Key responsibilities include triaging emergency department calls, consultations, transfers, post-operative patients, transitions of care, and ICU pickups; assigning new patients to the appropriate teams and providers; and maintaining accurate patient lists, logs, service orders, and census totals in Cerner. The specialist balances team workloads according to established grids, identifies cancellations, discharges, and ICU status changes, and prepares next-day reports and handoff materials. This role also communicates overnight admissions, team totals, medical record numbers, patient locations, and outstanding follow-up needs to incoming physicians and day-shift staff to support a safe, accurate, and efficient transition of care. This position is responsible for coordinating all consult, admission, transfer, and pre-operative workflows for the acute care provider teams. This individual ensures smooth transitions of care, accurate team assignments, and timely communication across departments. This will become a Hybrid role (2 nights per week remote) upon successful completion of training and must maintain performance standards.

Requirements

• Proficiency in Cerner
• Strong Microsoft Teams and Excel skills
• Excellent communication abilities
• Highly collaborative team mindset
• Detail‑oriented and organized
• Ability to prioritize and manage multiple workflows effectively
• High school diploma or equivalent required.
• Ability to work both autonomously and collaboratively with clinical and operational partners.
• Strong interpersonal and communication skills, with the ability to work professionally with physicians, hospital leadership, patients, and nursing staff at all levels.

Nice To Haves

• Graduation from an accredited Medical Assistant or LPN program preferred.
• Previous experience in admitting, bed management, patient placement/throughput, or similar hospital operations preferred, including familiarity with demographic and payer-related financial requirements.

Responsibilities

• Coordinates hospitalist patient flow and provider assignments during overnight operations.
• Triage emergency department calls, consultations, transfers, post-operative patients, transitions of care, and ICU pickups.
• Assign new patients to the appropriate teams and providers.
• Maintain accurate patient lists, logs, service orders, and census totals in Cerner.
• Balance team workloads according to established grids.
• Identify cancellations, discharges, and ICU status changes.
• Prepare next-day reports and handoff materials.
• Communicate overnight admissions, team totals, medical record numbers, patient locations, and outstanding follow-up needs to incoming physicians and day-shift staff.
• Coordinate all consult, admission, transfer, and pre-operative workflows for the acute care provider teams.
• Ensure smooth transitions of care, accurate team assignments, and timely communication across departments.

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED