Specialist, Parts Technical

ISUZU NORTH AMERICA CORPORATION • Anaheim, CA

3d • $65,218 - $81,523 • Onsite

About The Position

Responsible for providing technical part number and cataloging expertise for parts applicable to medium duty trucks, passenger cars, light-duty trucks, and industrial engines.

Requirements

• Two-year degree in automotive technology or related field or directly relevant experience
• Two years’ parts counter experience at an aftermarket or dealer level or equivalent related experience
• Parts catalog knowledge
• Thorough familiarity with the fit and function of service parts for medium and heavy-duty trucks, buses, passenger cars, and light duty trucks
• Ability to drive a vehicle and possess a valid driver license
• Proficient in Microsoft Office Applications
• Good verbal and written communication skills
• Research/analytical skills
• The employee must be able to access, enter, and retrieve data using a computer.
• During technical inspection of returned parts reaching, stooping, and lifting of parts weighing up to 50 lbs. may be required.

Responsibilities

• Provides in-depth technical assistance to dealers/distributors.
• Researches parts identification problems and aids dealers with catalog problems pertaining to commercial vehicles, light duty vehicles, and industrial engines.
• Fields technically oriented questions from AIPDN Customer Support personnel regarding parts applications relative to ASC market vehicles and provides proper support to solve customer concerns.
• Reviews certain manual allocation coded parts ordered by dealers for correct application prior to order release.
• Provides in-depth technical assistance to ICTA personnel; researches parts identification problems and aids with catalog problems pertaining to commercial vehicles.
• Researches and advises dealers, distributors, ICTA, and AIPDN personnel on alternative supply or fit/function choices and/or methods in long-term backorder situations.
• Performs technical inspections of returned parts or of incoming shipments where irregularities are suspected. (Requires driving to California warehouse to perform inspections).
• Works with IML, IMIT, & IMA on part fit/function confirmation and substitutions.
• Performs miscellaneous job-related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree