Specialist - Outage Management

WEC Energy Group•Ashwaubenon, WI

1d•$68,437 - $135,761•Onsite

About The Position

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Requirements

Bachelor’s degree required; in lieu of degree, 4+ years’ experience in outage or work management systems.
Valid driver's license.
Excellent interpersonal, organizational and communication skills.
Project management skills and ability to provide effective formal management presentations of strategic and operational business issues.
Strong analytical and computer skills and ability to identify creative solutions to complex and abstract issues.
Bachelor’s degree required with 1.5 years of outage or work management systems experience; in lieu of degree, 5.5 years’ experience in outage or work management systems.
Bachelor’s degree required with 4 years of outage or work management systems experience; in lieu of degree, 8 years’ experience in outage or work management systems.
This position requires unescorted access to certain critical cyber assets which would require applicants to satisfy all Company and NERC Critical Infrastructure Protection Standard 004 security requirements, which includes a background investigation.

Nice To Haves

Previous experience with OMS/ADMS, ARCOS, PCAD, IFS
Previous training experience.
Previous control center or dispatching experience.

Responsibilities

Assists in the building and maintaining of business systems
Ensures systems are operating as designed, evaluates requests for changes, and provides routine system maintenance
Documents system processes and procedures, suggests system improvements, and makes daily decisions involving direct application of technical knowledge to system issues
Engages with project management initiatives for system and departmental projects
Assists in developing business cases while managing the budget and timeline for the project
Assesses and refines system functionality by formulating solutions, developing test plans, conducting testing, and implementing improvements
Conducts system training and performs training evaluations
Articulates customer and technology requirements into structured documents and communications with customers and IT specialists to ensure the requirements can be clearly understood
Maintains relationships with other IT areas and outside vendors
Coordinates work with IT staff and other business units
Ensures business systems are operating at an acceptable level of quality
Monitors the use of routine controls and assists end users in developing reports and/or database queries
Troubleshoots Advanced Distribution Management System (ADMS) issues and relates feedback to IT for resolution
Supports a variety of outage management tools and systems such as; OMS, ADMS PCAD, IFS, ARCOS, SharePoint, and OM Web Portal
Assists in the development and roll out of system and storm process training
Maintains and updates a variety of documentation including; manuals, lesson plans, and procedures
This position also has a role during storm mobilization which includes on call responsibilities