Specialist - Operational Technology

Energy Transfer•Nederland, TX

1d•Hybrid

About The Position

Energy Transfer is looking for an experienced server support professional with an eye towards the future with automation technologies. The position is a hands-on technical role within the Operational Technology team. Qualified candidates will have an immediate impact utilizing experience, current solution sets and tools to continue support of the current environment. Also, the qualified candidate should be able to closely collaborate with team members, other OT teams and customers to help develop robust, well-organized plans to implement solutions within short time-frames with minimal risk and interruption of service.

Requirements

Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering, related technical disciplines or certification with practical experience and 2 - 5 years of related experience.
Ability to handle multiple workloads at the same time/multi-task
3+ years experience with supporting or using backup and recovery technologies
3+ years experience with supporting large production server environments
3+ years experience with SCOM or other monitoring tool
3+ years experience with SCCM, specifically server patching and reporting
2+ years experience with scripting tools, such as PowerShell, reading and writing scripts
Experience working with SQL and writing SQL queries, ideally relating to SCCM and Backup solutions
Effective written & verbal communication, as well as interpersonal skills to work in a team environment, establishing & maintaining good working relationships with others, to support team & company objectives, and a willingness to work in all operational areas.
Strong dedication to quality customer service and superior telephone etiquette with the ability to deal effectively with customers, vendors, peers and management.
Candidate must exhibit a sense of urgency, individual responsibility, and a willingness to accept constantly changing priorities.

Nice To Haves

Experience with Business Continuity Plans (disaster recovery plans)
Experience with virtual environments
Experience with backup technologies
Experience with least privilege user scenarios
Experience with Application packaging for servers
Experience with Linux
Project management experience or certification a plus
Preferred someone with Enterprise automation and SCADA system experience

Responsibilities

Help maintain and monitor Veeam Backup and Recovery servers and jobs
Supporting other team members with all Veeam administrative functions to ensure all backups are successful
Monitoring and maintaining all servers in plant domains
Support all file services, backups and server patching efforts
Architecting solutions for process improvement
Automating and/or writing/editing scripts to automate job functions
Cross-training other team members, sharing information with others, documenting all processes
Supporting other team members with various administrative functions and troubleshooting efforts
Participate in the on-call rotation
Part of the team responsible for disaster recovery
Working incidents, tasks, change requests and server new builds assigned to team
Troubleshooting issues to resolution
Participation in project delivery work, including device configuration, planning, and vendor coordination.
Work with users to understand their needs and with OT personnel to develop effective system solutions for assigned applications.
Provide succinct and timely, up-to-date project / system documentation; including drawings
Perform hardware and software upgrades for new and existing equipment as needed.