Specialist, Monetization

McAfeeNew York, NY
$81,120 - $133,260Hybrid

About The Position

As a Specialist, Monetization – Expansion, you will support the execution of strategies designed to improve subscription continuity and lifetime value. You will help translate expansion strategy into action by contributing to renewal focused experiments, monitoring performance, and identifying opportunities to improve customer retention and recurring revenue. This is a Hybrid position located in the New York City office. You will be required to be on-site on an as-needed basis. When you are not working on-site, you will be working from your home office. We are only considering candidates within a commutable distance to NYC and are not offering relocation assistance at this time. The role emphasizes strong analytical skills, operational discipline, and learning best practices around subscription renewals, billing outcomes, and churn mitigation.

Requirements

  • 2-4 years of experience in monetization, growth, lifecycle, analytics, or related roles
  • Strong interest in subscription businesses and conversion optimization
  • Comfortable working with data, metrics, and experimentation results
  • Analytical and detail‑oriented, with the ability to follow structured execution plans
  • Collaborative mindset and ability to work cross‑functionally
  • Curious, proactive, and eager to learn and grow within monetization

Nice To Haves

  • Experience in consumer technology or subscription‑based products is a plus.

Responsibilities

  • Support execution of expansion initiatives focused on auto‑renew adoption, manual renewal conversion, failed payment notification improvement, and involuntary churn reduction
  • Assist with test design, setup, tracking, and analysis for renewal and expansion experiments
  • Monitor renewal and churn performance metrics and help identify trends, risks, and opportunities
  • Partner with Analytics to support dashboards, reporting, and metric definitions related to expansion performance
  • Collaborate with Lifecycle, Product, Customer Service, and Engineering teams on implementation and optimization efforts
  • Help document learnings, best practices, and outcomes from expansion and renewal initiatives
  • Contribute inputs to recurring business reviews and monetization readouts

Benefits

  • Bonus Program
  • 401k Retirement Plan
  • Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
  • Paid Parental Leave
  • Support for Community Involvement
  • 14 Paid Company Holidays
  • Unlimited Paid Time Off for Exempt Employees
  • 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year
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