Specialist – Mobile Employment, Field Based

Downtown Women's Center•Los Angeles, CA

2d•Hybrid

About The Position

The Downtown Women’s Center (DWC) seeks a full-time Specialist - Mobile Employment to provide trauma-informed, culturally responsive, strengths-based employment services to women and gender diverse individuals who are currently or formerly unhoused. The Specialist - Mobile Employment plays a key role in helping participants achieve their educational and employment goals and supports them with job readiness, employment search and placement. This role will support DWC’s general Workforce Development and DWC programs and will provide 1:1 employment support, conduct employer engagement, and deliver DWC’s Career Series. The Specialist - Mobile Employment evaluates an individual's background, skills, and interests and matches potential job openings or training programs, as well as coaches and prepares candidates for interviews and entry into the workforce. This position is also responsible for employer engagement and job development to fill open job opportunities. The Specialist - Mobile Employment is a member of the Health & Wellness Department and reports directly to the Manager - Workforce Development.

Requirements

At least two years of experience providing services in the role of mentor, counselor, case manager or similar position preferred
Knowledge of the complex barriers surrounding women’s homelessness and unemployment
Experience working with issues of homelessness, trauma, and mental health preferred
Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
Oral and written fluency in English required; Spanish a plus
Excellent active listening and problem-solving skills with ability to exercise and model good judgment
Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with effective record keeping
Ability to be flexible with hours when needed
Ability to work independently and as part of a team
Knowledge of the complex barriers surrounding women's homelessness
Cultural humility; knowledge of communities that are disproportionately represented in the homeless population (communities of color, LGBTQ+ etc.)
Comply with local, state, and federal laws and regulations around confidentiality and mandated-reporting
Professional attitude; team- and service-oriented, friendly, and positive
Current valid California state driver’s license, insurance, and vehicle with good driving record required
Must be a CA resident and live no more than 80 miles from DWC; must be available for in-person meetings at DWC
Must provide documentation of a negative TB test result within the last twelve months, on first day of hire
Background check required
Being authorized to work in the U.S. is a precondition of employment.
DWC does not sponsor employment visas, such as H-1B.

Nice To Haves

Spanish a plus

Responsibilities

Provide trauma-informed, culturally responsive employment services
Conduct 1:1 job readiness activity with clients, including resume-building, practice interviews, job applications, computer tutorials, cover letters, reference lists, and job search guidance.
Provide in-home and field-based services to best accommodate individuals residing in Los Angeles County.
Recruit participants, conduct orientations, schedule programming, and provide support across agency programs to assist with vocational and educational attainment.
Support participants in developing employment-related goals and identifying professional development opportunities.
Provide ongoing support to participants in their job search and development of job-related skills.
Provide effective crisis intervention in consultation with program staff and supervisor.
Utilize Evidence Based Practices in service delivery such as Trauma-Informed Care, Motivational Interviewing, Harm Reduction, and Critical Time Intervention.
Engage prospective employers through networking, telemarketing and/or cold calling, or set up appointments.
Maintain working relationships with employers, industry organizations, and public agencies to source job openings and secure employment and vocational training opportunities for clients.
Conduct career readiness series to prepare individuals for employment.
Coordinate tours for participants, referral agencies, and prospective employers.
Support DWC’s Learning Center.
Support volunteers and peer leaders in coordination.
Provide event coordination support as needed.
Facilitate Job Preparation classes and other seminars as assigned.
Maintain up-to-date referral resources for participants.
Provide employment and educational resources to program staff and participants.
Maintain accurate and timely records of activities, case management notes, and services provided to each client.
Attend trainings, multi-disciplinary team meetings and regular one-on-one supervision as scheduled
Track outcomes and monitor progress towards program goals.
Provide regular, timely written reports to supervisor as assigned.
Serve as an ambassador of DWC and its mission and values by participating in community meetings/events.
Other duties as assigned to support the mission of the organization