Specialist, Library Circulation

Columbus State Community College•Columbus, OH

21h•$21

About The Position

The Specialist, Library Circulation primarily performs various duties within the circulation area, while providing excellent customer service. The position strives to provide an optimal user experience accessing the library’s materials, systems, facilities, and services. The Specialist assists the library archivist with organization and digitization.

Requirements

Associate’s Degree in a related field
Two (2) years’ experience in customer service
An appropriate combination of education, training, coursework, and experience may qualify a candidate.
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s)

Responsibilities

Performs various duties within the library circulation area, including staffing the service desk; checking in/out materials; renewing materials; re-shelving materials; shelf reading; shifting; creating patron records; creating book cards; processing and packing/unpacking OhioLINK items; and assisting patrons in the 105 computer lab
Participates in monthly book displays
Assumes general responsibility for circulation operations, subject to management overview and supervision
Assists with projects, as directed
Supports library initiatives with regard to social media postings and content sharing, as directed
Provides assistance and support to library patrons and guests
Utilizes library software systems to retrieve and enter data
Instructs customers in the use of library systems and equipment
Provides general information on the use of library facilities and services
Refers patrons to Librarians and other departments for assistance, as needed
Resolves customer, operational, and administrative issues
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community
Other duties as required
Attends all required meetings and trainings