Library Technician – Circulation-Hamilton/South Caddo Branch

Shreve Memorial Library•Shreveport, LA

2d•$18

About The Position

Under periodic supervision, the Library Technician - Circulation provides a variety of public service functions, including assisting patrons, managing materials, and supporting library programs. This role requires frequent customer interaction, knowledge of current technology, and the ability to perform multiple tasks efficiently. Employees receive on-the-job training and perform related duties as required.

Requirements

High school diploma OR equivalent.
Knowledge of current technology.
Ability to learn and use integrated library systems, services, and resources and assist patrons with using library services and resources.
Ability to follow written and oral instructions, library policies and procedures.
Ability to plan and present programs to targeted audience.
Ability to establish positive relationships with patrons and staff.
Ability to create and maintain pleasant impressions of the library.

Nice To Haves

Paid library work experience.
Paid customer service work experience involving frequent public interactions.
Experience planning and/or presenting programs utilizing books, crafts and other activities.
Successful completion of college coursework.

Responsibilities

Performs reference, readers’ advisory, youth services, circulation, outreach and/or special collection duties
Assists patrons with material selection and the use of other library equipment, services, and/or special collections
Answers routine questions
Takes interlibrary loan requests
Assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration
Conducts computer classes
Plans and/or provides programming to various target audiences
Conducts and attends community outreach programs
Plans and/or participates in system-wide outreach activities for targeted audiences
Promotes library services and fosters positive relationships with community organizations and/or schools
Gives library tours
Coordinates displays and promotional signage
Answers telephone
Charges, discharges and renews library materials
Registers new borrowers
Updates registration records
Pulls and processes request materials
Empties book drop
Assists with filing & sorting
Shelves library materials
Straightens library materials on shelves
Reads shelves for proper order
Searches for lost library materials
Processes incoming materials
Assesses and collects fees and payments
Makes change for patrons
Counts Miscellaneous Receipts on a rotational basis and prepares money and reports to be sent to SML Financial Assistant
Reads reviews and offers suggestions to Acquisitions staff for selection of branch-appropriate materials
Weeds collection on an on-going basis
Assists in the preparation of reports and maintenance of records
Attends staff meetings
Meets quarterly with supervisor for work review meeting
Attends other meetings as necessary
Opens and/or closes building in the absence of the manager and assistant manager
Performs other duties as required