Specialist, Learning and Development

Capital Metropolitan Transportation Authority•Austin, TX

14h•Hybrid

About The Position

WHO WE'RE LOOKING FOR Are you a strategic learning leader who enjoys designing impactful training programs that strengthen compliance, build talent, and shape the future of a growing workforce? The Specialist, Learning & Development (L&D) will design, develop, and deliver CapMetro’ s training programs that assure compliance with regulatory requirements and support the strategic priorities of the agency. This role leads complex, high-impact learning initiatives and serves as a subject matter expert in regulatory training, curriculum design, and facilitation. Utilizing acquired knowledge and skills, the L&D Specialist III helps shape learning strategy for assigned programs, influences stakeholders, and mentors other learning professionals while ensuring programs align with agency goals and long-term capability needs. Responsibilities WHAT YOU'LL BE DOING Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.

Requirements

Bachelor’s degree in education, instructional design, human resources or a related field, or an equivalent combination of work experience, training, and education in lieu of a degree.
Six (6) years of relevant experience, preferably in learning & development or a related field.
Strong understanding of adult learning theories and instructional design models.
Proficiency with LMS platforms and e-learning tools.
Demonstrated experience in the development and delivery of a comprehensive training and testing program with proven results.
Ability to develop and mentor others
Strong presentation skills, including written and oral communications.
Excellent communication, facilitation, and analytical skills.
Ability to influence others, including peers, partners, and leaders, to identify and deliver effective learning solutions.
Exceptional interpersonal skills: ability to build strong partnerships and relationships to service training needs of organization.
Ability to perform as an effective team player and assume role of team leader as needed.
Demonstrated effectiveness in communication skills, including writing, speaking, negotiation and presentation/platform skills.
Demonstrated effectiveness in writing, presentation, meeting and facilitation skills, interpersonal communication, time management, conflict resolution and investigation skills.
Proficient in using business and communications software including Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, Oracle, and other modules as needed.
Ability to be adaptable and flexible.
Ability and willingness to deliver training during non-traditional hours as needed.

Nice To Haves

Master’s degree in training, education, instructional design, or a related field is preferred.

Responsibilities

Lead agency-wide or cross-functional needs analyses to identify strategic capability gaps and inform learning priorities.
Design and oversee complex curriculum and learning pathways aligned with long-term capability and workforce needs.
Design, develop, and deliver training according to established instructional standards, programs, and methods.
Facilitate advanced workshops and learning experiences for leaders, key talent pools, and specialized audiences.
Design and implement programs focused on long-term growth and career development of employees
Create or source content for development programs and integrate content into LMS or other systems as appropriate.
Serve as a strategic partner to Centers of Excellence and senior leaders to shape learning strategy and priorities.
Establish agency learning metrics, analyze trends, and use insights to drive continuous improvement and strategic decisions.
Project manage all aspects of content development and program design, delivery, and evaluation to meet the highest levels of learning design.
Facilitate all activities related to the delivery of training - arrangement and preparation of materials, classrooms, and equipment as well as administrative requirements.
Function as subject matter expert in the development of various content areas for training programs.
Effectively deliver training that meets regulatory and safety requirements for employees that work in safety sensitive environments.
Provide necessary analytical training data as required and perform duties as necessary to meet the department goals and objectives.
Provide leadership, coaching, and/or mentoring to a subordinate group
Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and ensures safety and security concerns are reported.
Performs other related duties as assigned.