Specialist, Investor Services Operations Representative

BNY MellonBoston, MA
$52,000 - $60,000Onsite

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Specialist, Investor Services Operations Representative to join our team. This role is located in Boston, MA.

Requirements

  • Strong analytical and problem-solving skills to ensure accurate transaction processing.
  • Excellent communication and collaboration abilities to work effectively within the team.
  • Detail-oriented mindset to maintain compliance and accuracy in transaction records.
  • Bachelor’s degree in finance, Business Administration, or a related field preferred.
  • 0-5 years of experience.

Nice To Haves

  • Professional certification in transaction processing or a related discipline is advantageous.

Responsibilities

  • Process and verify transactions efficiently by demonstrating expertise in transaction processing systems and protocols.
  • Ensure compliance with regulatory requirements through meticulous attention to detail and adherence to established guidelines.
  • Collaborate with team members to resolve transaction discrepancies, utilizing strong problem-solving skills and analytical capabilities.
  • Maintain client records accurately by employing a thorough understanding of data management practices.
  • Proactively identify process improvement opportunities to enhance operational efficiency and client service.
  • Support the team in achieving service delivery goals by contributing to a collaborative and dynamic work environment.

Benefits

  • Highly competitive compensation
  • Benefits and wellbeing programs
  • Access to flexible global resources and tools
  • Generous paid leaves
  • Paid volunteer time
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