Specialist, Investment Operations & Business Administration

Banco Santander•Boston, MA

About The Position

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Specialist, Investment Operations & Business Administration supports the investment operations team including, relationship managers and portfolio managers with a range of activities including the set-up and maintenance of client accounts; compilation and completion of client, custodian, and paperwork; reconciling trades; review and maintenance of client transactions and activity; and execution of client and other company tasks such as asset transfers, preparation of reports and general support of portfolio and investment strategies.

Requirements

H.S. Diploma: - Preferred.
0+ Years Experience in operations, back office support or field financial consulting or equivalent investment industry experience - Required.
Possesses an understanding of (or a desire to understand) portfolio accounting and investment process.
Interest and desire to understand technology related issues, tasks and responsibilities; participate in technology initiatives.
Computer literate; experience learning new database systems.
Excellent attention to detail .
Problem solving and analytical skills.
Ability to trouble shoot one-off problems and investigate issues using non-standard sources and procedures.
Willingness to learn about investment management from the operational level and apply that knowledge daily.
Engaged, motivated, inquisitive, accountable, service oriented team player.
Ability to prioritize responsibilities and multi task to ensure completion of work and resolution of day to day issues within the established timeframes.

Nice To Haves

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.

Responsibilities

Establishes, maintains and closes client accounts.
Addresses client inquiries.
Executes money movements.
Prepares and produces client materials and reports.
Ensures accurate and complete account and client records.
Matches and affirms Equity and/or Fixed Income security transactions.
Reports trades to custodian banks, manually or systematically.
Follows up on exceptions with appropriate parties (trading, custodian banks, brokers and fund accounting).
Ensures all issues are escalated to the appropriate levels in a timely fashion.
Ensures compliance to all levels of audit.
Reports administration and quarterly invoicing.
Completes projects (industry or regulatory) assigned by Department Manager or Team Lead.