Specialist, Internet Growth Comms

Comcast • Philadelphia, PA

1d

About The Position

This job is responsible for crafting and managing digital content to align with organizational goals and enhance user experience. It involves implementing industry best practices, optimizing search visibility, and fostering content partnerships. The role supports the continuous evolution of digital media strategies within a framework of guidance.

Requirements

• Adaptability
• Collaboration
• Customer Experience (CX)
• Detail-Oriented
• Multitasking
• Time Prioritization
• Bachelor's Degree
• Relevant Work Experience: 2-5 Years

Responsibilities

• Support end to end execution of all customer upgrade communications (primarily e-mail and SMS): Creative development, management of agencies / vendors across multiple projects simultaneously
• Support the always-on test and learn roadmap, including but not limited to: Subject line testing, imagery / color testing, messaging, journeys (in conjunction with digital marketing)
• Ensuring that communications strategies and creative executions are optimized to resonate with high-priority audiences / segments
• Oversees campaign operations accountability and output throughout the Marketing Communications development process
• Consults with leader regarding strategy, content, design and production of all marketing materials and is responsible for ensuring accuracy of content before being communicated
• Ensure project goals, timelines budget parameters are maintained. Ensures key Marketing Communications programs are communicated both internally and externally
• Regular, consistent and punctual attendance.
• Other duties and responsibilities as assigned.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Benefits

• Options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level