Specialist Inside Commercial Sales

Floor & Decor • Springfield, MA

20d • Onsite

About The Position

This position is responsible for supporting the Pro Services teams within the stores with large commercial sales purchases. The person in this role will serve as a conduit between the stores, purchasing, logistics and finance teams. In addition, he/she will manage the large order process utilizing Standard Operating Procedures (SOP), assist stores with large order contracts, deposits, bids and field questions via alloy tickets, emails and phone. They will present large order deals to the Store Support Center teams packaged for decisions and actions to be made quickly.

Requirements

• 1-2 years of relevant experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
• Excellent communication skills (verbal and written)
• Strong analytical skills and problem-solving
• Must be detail-oriented and highly organized
• Strong computer skills including Microsoft Office Suite (intermediate level Excel)
• Excellent interpersonal and customer service skills
• Ability to multi-task, meet deadlines, and work in a fast-paced environment

Nice To Haves

• Experience working in a retail environment a plus

Responsibilities

• Receive and process requests for large sales purchases from the stores
• Validate all needed items, answer any questions and present to the Store Support Center (SSC) teams for a decision and/or further action(s)
• Communicate with store to obtain additional information if needed prior to a final decision being made
• Follow-up with the SSC and stores key dates to complete the sales and satisfy the customer.
• Work with the purchasing and inventory teams to procure product currently available or if a special purchase order (PO) is needed
• Stay current on merchandise training, new products and product lines
• Partner with the SSC logistics team to coordinate special delivery requests
• Assist the SSC Pro Services team with additional projects as needed

Benefits

• Bonus opportunities
• career advancement opportunities
• 401k with company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Other Insurance Plans
• Paid vacation
• Paid sick time
• Paid holidays
• Personal holiday
• Paid Volunteer Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed