Specialist III: Tech Support - 11-Month (Current Employees)

Irvine Unified School District•Irvine, CA
•Onsite

About The Position

Under the general supervision of IT Management, provides technical support for users of District computer systems; assists sites with help desk issues; interprets and explains software and hardware features for users; performs a variety of duties related to the installation, configuration, and maintenance of computers, mobile devices, software, accessories, and peripherals.

Requirements

  • Graduation from high school and college level course work in computer science or a related field.
  • Two years of experience in the information technology field.
  • Valid California Class C driver license.
  • Must have passed their 6-month probationary period in their current position.

Responsibilities

  • Provides technical support for users of District computer systems.
  • Assists sites with help desk issues.
  • Interprets and explains software and hardware features for users.
  • Performs a variety of duties related to the installation, configuration, and maintenance of computers, mobile devices, software, accessories, and peripherals.

Benefits

  • Comprehensive health benefits program for employees who work 30 hours or more per week.
  • District pays most of the cost of medical and dental insurance for all eligible employees.
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