Specialist III-IC Quality Assurance

BMO•Naperville, IL
•$75,000 - $160,000•Hybrid

About The Position

BMO Bank N.A. is seeking a Specialist III-IC Quality Assurance to ensure product quality throughout the technology lifecycle. The role collaborates with application, infrastructure, and middleware teams to align testing with development objectives. It designs and maintains test plans across multiple environments, documents outcomes, identifies defects, performs root-cause analysis, and coordinates defect triage and certification activities. The position also responds to production issues and verifies compliance with unit testing standards. The role advances strategic testing initiatives, including automation, continuous improvement, and best practices to enhance customer experience. It analyzes test results, validates system performance, communicates quality metrics to stakeholders, streamlines testing processes, confirms requirements are testable, and contributes to strategic planning through trend analysis and cross-functional collaboration. Testing includes peripherals such as check scanners, receipt printers, and pin pads. This is a hybrid position eligible for at least one remote workday per week. The specific salary range for Naperville, Illinois, is $115,768.98–$151,800 per year. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans; total compensation may include performance-based incentives, discretionary bonuses, and other perks and rewards.

Requirements

  • Bachelor's degree (3- or 4-year) or foreign equivalent in Computer Science, Engineering, Information Systems, Mathematics, Business, or a related field.
  • Four years of experience as a Test Analyst or in a related occupation.
  • Experience leading and initiating testing for bundle releases and working with upstream and downstream systems, including managing test execution and coordinating resources to resolve problems in an IT or business environment.
  • Experience analyzing test results and preparing comprehensive system-level evaluation reports to verify and validate system functionality and performance.
  • Experience designing and supporting testing strategy implementation for complex solutions across multiple platforms and business groups.
  • Experience orchestrating end-to-end testing, test data management, reporting, and defect management.
  • Experience deriving testability requirements into a Requirement Traceability Matrix (RTM) and required automation tools.
  • Experience driving bundle-release testing automation, including script review, development, and execution.
  • Experience serving as an escalation point for project stakeholders and organizational leadership and executives regarding software testing.

Responsibilities

  • Collaborate with application, infrastructure, and middleware teams to align testing efforts with development objectives.
  • Design, develop, and maintain comprehensive test plans across multiple environments.
  • Document testing outcomes, identify defects, and conduct root-cause analysis using historical tracking.
  • Coordinate defect triage and certification activities, respond to production issues, and verify compliance with unit testing standards.
  • Drive testing automation, continuous improvement, and implementation of best practices.
  • Analyze test results, validate system performance, and communicate quality metrics to stakeholders.
  • Streamline testing processes, confirm requirements are testable, and contribute to strategic planning through trend analysis and cross-functional collaboration.
  • Troubleshoot production issues, track defects, and perform integration and regression testing to validate fixes and system performance.
  • Review requirements and documentation to plan and execute tests.
  • Test peripherals, including check scanners, receipt printers, and pin pads.
  • Document incidents and assist with certification processes when required.
  • Lead and initiate testing for bundle releases, work with upstream and downstream systems, manage test execution, and coordinate resources to resolve problems.
  • Prepare comprehensive system-level evaluation reports to verify and validate system functionality and performance.
  • Design and support testing strategies for complex solutions across multiple platforms and business groups.
  • Coordinate supporting functions such as end-to-end testing, test data management, reporting, and defect management.
  • Derive testability requirements into a Requirement Traceability Matrix (RTM) and required automation tools.
  • Drive bundle-release testing automation, including script review, development, and execution.
  • Serve as an escalation point for project stakeholders, organizational leadership, and executives on software testing.

Benefits

  • Health insurance
  • Tuition reimbursement
  • Accident insurance
  • Life insurance
  • Retirement savings plans
  • Performance-based incentives
  • Discretionary bonuses
  • Other perks and rewards
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