Specialist II, IT Infrastructure
LG Energy Solution Michigan, Inc.•Phoenix, AZ
•Onsite
About The Position
As an IT Infrastructure Specialist II, you will support IT infrastructure operations, manufacturing systems, and cybersecurity initiatives to ensure stable and reliable business operations within a manufacturing environment. This role is responsible for supporting infrastructure monitoring, operational continuity, system improvement projects, and IT support activities while collaborating with headquarters and cross-functional teams to maintain company standards and operational efficiency.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field required
- 3–6+ years of experience in Information Technology, Manufacturing Systems, or related field
- Strong knowledge of IT infrastructure, networking, servers, and client systems
- Basic understanding of cybersecurity and infrastructure security best practices
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced manufacturing environment
- Proficiency with MS Office Suite and IT support tools
- Ability to work flexible hours as needed to support production operations, headquarters, and global sites
- Ability to work independently and collaboratively across cross-functional teams
Nice To Haves
- MBA or MS preferred, or equivalent relevant experience
- Experience supporting manufacturing or production systems preferred
- Experience supporting data analysis projects and production system projects preferred
- Experience with network engineering, server administration, or client management preferred
- Bilingual Korean/English preferred
Responsibilities
- Support IT infrastructure operations to ensure stable and reliable business and manufacturing system performance
- Collaborate with headquarters IT infrastructure teams regarding operational support and infrastructure-related activities
- Monitor IT infrastructure systems and support operational continuity for Manufacturing Execution Systems (MES) and other business applications
- Support infrastructure projects related to network circuits, application servers, client systems, Active Directory (AD), NAC, Data Protection (DP), and cloud solutions
- Support cybersecurity initiatives related to server, network, and client security in coordination with headquarters
- Participate in company-wide IT infrastructure meetings and support implementation of corporate IT policies and standards
- Assist with management of IT investments, IT operational expenses, IT assets, software licensing, and inventory controls
- Support IT Helpdesk activities and provide technical support for end users and operational teams
- Support headquarters common systems including portal systems, groupware, and domain management
- Collaborate with production, engineering, and business teams to support operational system requirements
- Assist with troubleshooting infrastructure and system-related issues and support timely issue resolution
- Support continuous improvement initiatives related to IT operations, infrastructure stability, and operational efficiency
- Maintain system documentation, asset tracking, and operational records
- Perform other duties as assigned
- Maintain cleanliness at the worksite in accordance with 5S3R Standards: Sort, Set in order, Shine, Standardize, Sustain; Right Location, Right Quantity, Right Container
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
