Specialist I, Travel and Housing

AMN HealthcareDallas, TX
$17 - $21

About The Position

The Specialist I, Housing & Travel partners with the Sales team to source secure, efficient, and attractive housing & travel solutions for AMN Clinicians & Physicians. This role supports the delivery of world-class Housing & Travel operations.

Requirements

  • Excellent written and verbal communication
  • Adaptable & Proactive
  • Dedicated & Organized
  • Highly Motivated
  • Creative problem solving
  • High School Diploma/GED plus 0-2 years of work experience
  • Experience in customer support, property management, customer service, or sales operations

Responsibilities

  • Researches and fulfills housing requirements set by the assignment specifications.
  • Assists the team and leadership in the rapid response & adjustment to fluctuating workloads, team coverage, and on-call duties.
  • Builds rapport & trust with clinicians through introduction calls to set appropriate travel & lodging expectations within company guidelines.
  • Verifies all vital lodging for assignments and amenities are achieved for clinicians.
  • Coordinates travel needs for assignments using varying modes of transport and provides directions & maps to traveling clinicians.
  • Reconciles ledgers received from properties with balances due and rent credits by partnering with Housing Accounting.
  • Maintains communication between the Housing & Travel team, Sales & Recruiting, and clinicians regarding travel & lodging status, incident resolution, and partner concerns.
  • Manages folios for all secured units & hotels, retaining all rent vouchers & relevant lease obligation paperwork.
  • Cultivates effective formal and informal partnerships across departments.
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