Specialist I, Product Specialist

Mobility Global•Virtual, CA

3d•Hybrid

About The Position

Mobility Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. Mobility Global turns invaluable insights captured from automotive data to help our clients understand today’s market, reach more customers, and shape the future of automotive mobility. With a legacy dating back to the 1920s when R. L. Polk published the first vehicle registration reports, our solutions are used by nearly every OEM, more than 95% of tier one suppliers, media agencies, governments, insurance companies, and financial stakeholders to provide actionable insights that enable better decisions and better results. Automakers, suppliers, and dealers rely on our 800+ auto experts spanning the globe to understand and take action on global and local opportunities, risk, regulation and the disruptive impact of technology and big data. Mobility Global delivers un-paralleled, data-driven solutions and services spanning the entire value chain, from concept design to sales, marketing and the aftermarket. The Client Advisor team at Mobility Global is the main point of contact for our OEM partners in need of data to support their strategic business goals and initiatives, helping them make informed, data-driven decisions. We provide differentiated value and strategic insights to clients. Vehicle registration, sales, vehicles in operation (VIO), loyalty, and other data assets are leveraged to identify meaningful market trends and answer business critical questions.

Requirements

Bachelor’s degree in Business Analytics, Business Administration, Math, Economics, or Marketing.
Five to ten years automotive industry analysis experience in a marketing, sales, analytics or consulting.
Excellent written and verbal communication and presentation skills, including ability to adapt to different audiences.
Customer Service mindset – seeking to exceed customer expectations at every interaction.
Excellent knowledge of Microsoft Office, including Word, Excel and PowerPoint.
Ability to analyze data, develop actionable insights and tell stories with data.
Ability to employ creative skills to design and develop visually impactful and informative data stories.

Nice To Haves

Automotive OEM experience is preferred.

Responsibilities

Serve as primary client point-person to promote and support Mobility Global data solutions; Catalyst for Insight (new and used vehicle registration, sales, and vehicles in operation data) and the Loyalty Analytics Tool (household purchasing behavior data). This will be done through automotive analysis, reporting and ad-hoc investigations for specific client objectives as well as proactive analysis and insights.
Understand customer questions and needs to offer data driven solutions and insights using Mobility Global data solutions.
Develop meaningful summaries and business implications to various customer teams based on Mobility Global and client information.
Assist in developing reports by collaborating with other Mobility Global members, including account teams, production and product development.
Communicates customer needs/specifications, output and timing to project teams and other internal resources to ensure new development projects meet client needs.
Train clients to use Mobility Global data solutions and work to increase client usage by demonstrating the value of our data and tools.
Conveys Voice of Customer (VOC) feedback to Mobility Global account team(s) and Product Management to ensure retention, growth, and new product enhancements and introductions.
Possesses thorough knowledge of company’s products and applications - both licensed and non-licensed by the assigned client(s).