Specialist, Health Information Management

DaVita Kidney CareMaxatawny Township, PA
Hybrid

About The Position

The efficiency lane has an exciting opportunity for a Medical Records Specialist. This position will report to the Director of Provider Strategy who oversees a team of Medical Record Specialists. This team is responsible for identifying, retrieving, and delivering patient medical records to our clinical teammates. The Medical Record Specialists will collaborate with internal and external healthcare providers to retrieve and upload medical records into our Electronic Medical Record System (EMR). This position has the opportunity to go into the office on Tuesdays and Wednesdays every week.

Requirements

  • Ability to multitask, prioritize, and manage time effectively
  • Strong organizational skills and ability to execute on timelines
  • Team-centered approach with the ability to function independently
  • Problem-solver who is solution-focused
  • Comfortable adapting to change (Includes learning new systems and computer applications)
  • Intermediate proficiency in Microsoft Suite (e.g. Word, Excel, Outlook) is required

Nice To Haves

  • Previous experience managing health information is preferred

Responsibilities

  • Serves as a key contact for clinical teammates regarding medical record procurement, including timely collection and distribution of requests for medical records
  • Clearly and concisely communicates with external healthcare providers via phone and fax to procure medical records
  • Welcomes feedback, provides appropriate solutions and alternatives within the time limits, and follows up to confirm resolutions
  • Has a clear understanding of HIPAA and the importance of managing confidential information and PHI with discretion
  • Validates accurate entry of verified medical records into required forms while navigating through multiple computer applications and systems
  • Serves as a subject matter expert for teammates with a solid understanding of medical records policies and regulations related to medical information practices
  • Collaborates with the larger team to drive tasks, projects, and goals to completion

Benefits

  • Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Family resources, EAP counseling sessions, Headspace®, backup child and elder care, maternity/paternity leave
  • Professional development programs
  • On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
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