Specialist, Global Infrastructure Operations

APL Logistics • Hyderabad, IN

3d

About The Position

This role involves installing and implementing middleware technologies to meet business demands, including performance tuning, upgrades, clustering, redundancy, and disaster recovery. The Specialist will provide subject matter expertise and act as the highest level of technical escalation for middleware technologies. They will consult with and serve as a liaison for end users and application developers in supporting mission-critical applications. The role also includes ensuring adherence to standards and procedures, developing and implementing standards for middleware platform installation, maintenance, and enhancement to support quality deliverables. Additionally, the Specialist will articulate design trade-offs (availability, performance, interoperability, costs) to both technical and executive audiences regarding middleware, and provide guidance and cross-training to team members.

Requirements

• Provide L2 Middleware support
• Minimum 3-5 years’ experience in a production IT environment managing enterprise Middleware technologies (AWS MQ, IBM MQ/MQFTE, Apache Tomcat, Web services and Application Servers, IBM WTX).
• Experience in executing projects, including planning and implementing short-term and long-term work plans and successfully completing projects on schedule.
• Experience in implementing enterprise middleware and Cloud technologies.
• Experience with application and middleware performance tuning, capacity planning and reporting.
• Practical experience troubleshooting infrastructure and middleware problems.
• Experience in managing and dealing with third party system integrators and solution providers.
• Experience working with clustered systems and high availability systems.
• Middleware technologies (AWS MQ, IBM MQ/MQFTE, Apache Tomcat, Web services and Application Servers, IBM WTX).
• Proven experience with IT Support Operations and processes
• Proven analytical and problem-solving abilities
• Good communications and interpersonal skills
• Good time management and organisational skills.
• Good technical documentation skills.

Nice To Haves

• Experience with leading and managing a team to deliver results

Responsibilities

• Install and implement the solution for middleware technologies to meet business demands including performance tuning, upgrades, clustering, redundancy and disaster recovery.
• Provide subject matter expertise and represents the highest level of technical escalation for middleware technologies.
• Consult with and serve as liaison for end users and application developers in the support of mission critical applications.
• Ensure appropriate standards and procedures are adhered to, and develop and implement standards for installation, maintenance and enhancement of middleware platforms to support quality deliverables.
• Clearly articulate design trade-offs of availability, performance, interoperability and costs to both technical and executive audiences regarding middleware.
• Provide guidance and cross training to other members in the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed