Specialist - Gen AI Development

Sun Life

8d • Onsite

About The Position

Sun Life is a leading financial services company with 157 years of history that helps clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. Our asset management business draws on the talent and experience of professionals from around the globe. SLGS (Sun Life Global Solutions) provides Technology and Business Services to Sun Life businesses globally. Started in 2006, SLGS has achieved scale, growth, and operational maturity. The current workforce comprises of 75% Gen Y. We're proud to be a young, bustling organization. The SLGS core digital competencies are cloud, mobile, data analytics, visualization, and RPA. In the past three years, we have launched over 20 digital assets, including the Sun Life Mobile Application, Conversational AI bots and many cutting-edge solutions. We’ve evolved our capability in information technology, business processing, investment research, and enterprise infrastructure to Sun Life businesses around the globe. Digital transformation, for us, is not just about technological advancement and application, but also about enabling business strategy. It's about building new business models, enhancing operational and value-chain efficiency, and creating best-in-class experiences. It’s also about building a digital culture and mindset. We enable all this with the latest technologies, data-driven insights, skillsets, talent and change frameworks. We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy. Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to take action and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience. We strive to Shine Together; Make Life Brighter & Shape the Future! Role Summary: As the successful candidate, you will be responsible for leading the AI related work around asset management and technology domain for driving our vision around data and AI driven decision making across Sun Life portfolios and ecosystems. You will be responsible for designing, developing, and implementing generative AI and ML based solutions to enhance various process improvements and capabilities. You will work closely with our investment professionals, data scientists, and IT teams to identify and address complex challenges, optimize strategies, and drive innovation within the firm.

Requirements

• 5-8 years’ experience in enterprise organizations focused on data, AI, and cloud adoption preferably in the financial services or asset management industry.
• Over 4 years of experience developing applications and managing AI data layers and pipelines with cloud-native technologies.
• Strong technical expertise in Agentic AI, RAG patterns, and developing frontend apps with Cloud platforms (AWS, Azure, GCP) and Databases/Warehouses (Snowflake, Postgres).
• Hands on experience with LLM and embedding models.
• Possesses in-depth knowledge of agent-based AI architectures, agent orchestration, and multi-agent frameworks.
• Production experience with containerized deployments, including Docker and Kubernetes.
• Experience with AWS Bedrock and agent/workflow orchestration tools (e.g., n8n), covering model selection, prompt and version management, tool integration, and production agent execution.
• Bachelor's or master's degree in computer science or related technical field.
• Proven understanding of modern Digital & Data engineering.
• Demonstrated ability to communicate, negotiate, influence, and arbitrate competing priorities within a diverse set of user communities and stakeholders (internal and external).
• Strong decision making, outcome driven, influencing, leading change and communication skills.

Responsibilities

• Collaborate with cross-functional teams within Sun Life's IT function to understand IT process improvements using AI and translate them into effective solutions that can work at scale.
• Implement and maintain robust pipelines for AI ready data, ensuring the integrity, security, and accessibility of data used for AI applications.
• Working with Sun Life's Engineering Innovation and Architecture team, continuously research and evaluate emerging Generative AI and Agentic AI tools and techniques to identify opportunities for improvement and innovation.
• Provide technical leadership and mentorship to junior team members, contributing to the growth and adoption of the AI capabilities within the firm.
• Participate in the development of AI governance policies and best practices to ensure compliance with regulatory requirements and industry standards along with cost effectiveness.
• Partnering with SunLife Enterprise teams, drive the needs of Sun Life by creating a collaborative development approach.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior